Wipro Off Campus Hiring 2021:-
Wipro hiring candidates for the role of Interns – Student Trainee – Customer Service Representative for the Noida, India location. The complete details about Wipro Off Campus Hiring 2021 are as follows.
Company Name:- Wipro
Job Position:- Interns – Student Trainee – Customer Service Representative
Job Location:- Noida, India
Salary Package:- As per Company Standards
Stipend – 20,000 Per Month + 2 Way Transport (home pick/drop based on company policy only)
Position Type:- Regular Full-Time
Job Category:- DOP
Job ID:- 2021-2687213
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Qualifications:- MBA (3rd Semester)/Integrated MBA (Graduation + MBA- 7th Semester)
Desired skills:- Good Communication Skills, Enhanced soft skills, Flexibility to work in varied shifts
Job Overview:-
- Wipro HR Services India Pvt Ltd. is looking for Student Trainee- Customer Service Representative
- Wipro is looking for smart professionals with a great attitude to make every single client interaction delightful
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Responsibilities:-
Your Impact as a Customer Service Representative
- Customer Service through calls, Chats & emails
- Ensure timely and accurate service delivery at defined productivity levels
- Build client & domain knowledge to be able to deliver a resolution on the first conversation
- Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle
- Time & Customer Effort
- Maintain Internal & Client level delivery quality on calls, chats & email conversations
- Adhere to Customer Service Attendance & Accountability policies
- Execute issue /query resolution and ensure proper documentation & follow-up
- Identify, share and support operational improvements
Work & Earn From Home – Register, Confirm your mail, Participate & Earn
Shift Timings:-
- Primarily night Shifts with 2 consecutive Weekly Offs, however, can range anywhere within a 24*7 scope
Intern Duration:- 3 Months
Company Division:- DOP
Wipro Off Campus Hiring 2021 Application Process:-
Apply In Below Link
Apply Link :- Click Here To Apply(apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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