Wipro Off Campus Recruitment | System Engineer – Across India Locations | Upto 8 LPA

Wipro Off Campus Recruitment:-

Wipro is hiring candidates for the role of System Engineer for the Across India (Bengaluru/ Chennai/ Hyderabad/ Mumbai/ Pune) locations. The complete details about Wipro Off Campus Recruitment are as follows.

Company Name:- Wipro

Job Position:- System Engineer

Job Locations:- Across India (Bengaluru/ Chennai/ Hyderabad/ Mumbai/ Pune)

Salary Package:- As per Company Standards

Required Qualifications & Skills:-

• Qualifications: Bachelor’s/ Master’s Degree
• Excellent communication skills,
• Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
• Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
• Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
• Answer incoming calls and respond to customer’s emails intimely manner.
• Manage and resolve customer complaints.
• Identify and escalate issues to supervisors as and when needed.
• Provide product and service information to customers.
• Research required information using available resources andOffer Solution to customers.
• Research, identify, and resolve customer complaints usingapplicable software.
• Route calls and tickets to appropriate resources and Domains whocan best support he user,
• Document all call information according to standard operatingprocedures.
• Recognize, document, and alert the management team of trends incustomer calls.
• Create SOPs for new Issues and resolution given.
• Complete call logs and reports.

Roles & Responsibilities:-

• Design / Implementation / Support of Solarwinds suite of tools for medium to complex environments
• Act as a subject matter expert of SolarWinds and have a solid understanding of design, troubleshooting and configuration.
• Perform configuration, tuning, and troubleshooting SolarWinds and related network management system tools.
• Maintain documentation of configured metrics and configurations
• Interact with Infra / Network / Application stakeholders in determining appropriate monitoring needs
• Able to install, configure and administer SolarWinds components to include Network Performance Monitor (NPM), NCM(network Configuration Manager) and NTA (Network Traffic Analyzer )
• Should have an expertise in Solarwinds tool implementation, migration and administration on (NPM,NCM,NTA,WPM,VNQM SAAS Product
• Provide expertise to define, monitor, and report on SLAs
• Provide expertise to detect and verify performance issues and determine the scope of the performance issue

Wipro Off Campus Recruitment Application Process:-

Apply In Below Link

For Mumbai, Apply Link:- Click Here To Apply (Apply before the link expires)

For Chennai, Apply Link:- Click Here To Apply (Apply before the link expires)

For Bengaluru/ Hyderabad/ Pune, Apply Link:- Click Here To Apply (Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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