Wipro Urgent Recruitment For Freshers & Experienced:-
This is an urgent requirement! Wipro HR Services India Pvt Ltd. is Hiring for Customer Service Representative ( Voice International ) for Gurgaon Location.
The complete details about Wipro Urgent Recruitment For Freshers & Experienced as folows.
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Company Name:- Wipro Ltd
Job Position :- Customer Service Representative Voice
Experience :– 0 – 2.5Yrs
Graduates in BCom, B.A,BCA, BBA,BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)
Full time MBA, BE, and B-tech graduates with minimum 6 months of BPO experience
knowledge & expertise Required Experience:-
Experience 0- 2 yrs.
Excellent communication skills
Should be flexible to work in rotational shifts
Proficient in computer usage and Basic knowledge on MS Office
Defined career roadmap which offers growth opportunities
Performance based incentive program**
Investment in talent development and skills enhancement
Work life balance with 5 day work week
Collaborative environment with best in class professionals
Focus on colleague engagement and fun @ work
Depends on Process/Client alignment
- Both side transport provided staying in a hiring zone.
- 2 Weekly off.
- Payroll Wipro.
- Decent hike on previous or current salary.
Job Description :-
Looking for smart professionals with a great attitude to make every single client interaction delightful.
Your Impact as a Customer Service Representative
Customer Service through calls.
Ensure timely and accurate service delivery at defined productivity levels
Build client & domain knowledge to be able to deliver a resolution on the first conversation
Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort
Maintain Internal & Client level delivery quality on calls.
Adhere to Customer Service Attendance & Accountability policies
Execute issue /query resolution and ensure proper documentation & follow-up
Identify, share and support operational improvements
Wipro Urgent Recruitment For Freshers & Experienced Application Process :-
Interested candidates can send their Resume at email@example.com
Apply In below link
Apply Link :- Click Here To Apply(apply before the link expires)
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