Wipro Urgent Recruitment For Freshers & Experienced


Wipro Urgent Recruitment For Freshers & Experienced:-

This is an urgent requirement! Wipro HR Services India Pvt Ltd. is Hiring for Customer Service Representative ( Voice International ) for Gurgaon Location.

The complete details about Wipro Urgent Recruitment For Freshers & Experienced as folows.

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Company Name:- Wipro Ltd

Job Position :- Customer Service Representative Voice

Work Location:-Gurgaon

Experience :– 0 – 2.5Yrs

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Graduates in BCom, B.A,BCA, BBA,BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)

Full time MBA, BE, and B-tech graduates with minimum 6 months of BPO experience

knowledge & expertise Required Experience:-

Experience 0- 2 yrs.

Excellent communication skills

Should be flexible to work in rotational shifts

Proficient in computer usage and Basic knowledge on MS Office

Defined career roadmap which offers growth opportunities

Performance based incentive program**

Investment in talent development and skills enhancement

Work life balance with 5 day work week

Collaborative environment with best in class professionals

Focus on colleague engagement and fun @ work

Depends on Process/Client alignment

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  • Both side transport provided staying in a hiring zone.
  • 2 Weekly off.
  • Payroll Wipro.
  • Decent hike on previous or current salary.

Job Description :-

Looking for smart professionals with a great attitude to make every single client interaction delightful.

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Your Impact as a Customer Service Representative

Customer Service through calls.

Ensure timely and accurate service delivery at defined productivity levels

Build client & domain knowledge to be able to deliver a resolution on the first conversation

Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort

Maintain Internal & Client level delivery quality on calls.

Adhere to Customer Service Attendance & Accountability policies

Execute issue /query resolution and ensure proper documentation & follow-up

Identify, share and support operational improvements

Wipro Urgent Recruitment For Freshers & Experienced Application Process :-

Interested candidates can send their Resume at anil.gusain@wipro.com


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