Yash Technologies Recruitment 2026:
Yash Technologies is hiring an Associate Consultant – IT Service desk Job at Pune . The complete details about Yash Technologies Recruitment 2026 as follows.
| Job Role | Associate Consultant – IT Service desk Job |
| Qualification | B.E/B.Tech/B.Sc/M.E/M.Tech/M.Sc |
| Experience | 1 – 4 Years |
| Job Location | Pune |
Required Qualification :- A Bachelor’s / Master’s Degree in Computer Engineering, Information Technology
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
- A Bachelor’s / Master’s Degree in Computer Engineering, Information Technology
- Experience: 1-3 Years
- ITIL V4 Foundation training or certification
- Knowledge and experience using OS like windows, Mac and Linux
- Working knowledge of MS Office (PPT, Excel, Word)
- Certification – ITIL V4, Modern Desktop administrator (MD 103)
Certifications:
- Service Desk: MD-101 (6 months post hiring), ITIL V4 Foundation
- Microsoft MD-102: Endpoint Administrator
Primary Skills:
- 2-4 years of call taking profile with core Help Desk Skills
- Basic Understanding of the Enterprise IT Infra set up
- Basic knowledge on Active Directory.
- 3+ years’ experience supporting wide multiple versions of operating system
- Basic O365 Administration using Office365 Admin Console.
- Strong writing and documentation skills a must including being able to train other Engineers as and when required.
- Good knowledge on trouble shooting email client issues like Outlook.
- Excellent Hardware and software troubleshooting skills
- Good understanding in handling Microsoft office suite functionality and troubleshooting skills.
- Fluent in English, in both oral and written communication
- Good knowledge in Utility software technical knowledge such as Antivirus and others.
Desirable Skills:
- Able to understand the email flow issues internal & external
- End-user support, OS troubleshooting and support, Basic software troubleshooting and support (MS office, Messengers, outlook, etc.).
- Demonstrate a high level of customer relationship skills which includes email etiquette.
- Good Communication skills, follow up skills, Willingness to work in rotational shifts
- Good Communication skills follow up skills, Willingness to work in rotational shifts.
Roles & Responsibilities:
- Primary contact point for end users via phone/Chat/self-service tickets.
- Qualify and Open tickets for remediation of events.
- Triage Tickets to respective teams.
- Regular update and follow up on tickets in the queue
- Follow up tickets till closure.
- Ability to manage a variety of technically complicated tasks effectively
- Experience in Remote support and troubleshooting skills.
- Understanding of Basics Hardware accessories / devices and peripherals
- Should be flexible for rotational shifts
- Excellent oral and written communications skills
- Exposure to practising ITIL standards for Infrastructure management
Behavioral Attributes:
- Demonstrates a “can do” attitude and is willing to stretch self to achieve and exceed defined goals/targets
- Excellent problem solving / troubleshooting skills
- Displays awareness of customers’ stated needs and gives priority to meeting and exceeding customer expectations within stipulated time
- Explains ideas clearly and logically to others and is attentive in interactions
- Identifies the target audience for communication and carefully listens to their opinions and feedback
- Ability to work in Teams
Yash Technologies Recruitment 2026 Application Process:-
Apply In Below Link-
Apply Link:- Click Here To Apply (Apply before the link expires)
NOTE :- Only shortlisted candidates will receive the call letter for further rounds
Apply To Other Job Openings
| Wipro | Click Here |
| Accenture | Click Here |
| Oracle | Click Here |
| Amazon | Click Here |
| BlackRock | Click Here |
| Infosys | Click Here |
