Zoho Corporation is an Indian software development company. The focus of Zoho Corporation lies in web-based business tools and information technology, including an office tools suite, internet of things management platform, and a suite of IT management software. Zoho is committed to spending your money wisely. We invest more in product development and customer support than in sales and marketing. It always struck us as paradoxical to charge the customer extra for the privilege of marketing back to them. By keeping our cost of attracting customers low, we keep our prices affordable and pass the savings onto our users.
Company Name : Zoho Corporation
Company Website : www.zohocorp.com
Drive Location : Chennai
Position : Support Engineer
As a support engineer, you are responsible to handle phone calls, e-mails, technical chats and online web sessions with prospects and customers. To be the face of the product by having excellent presentation, in-depth knowledge on products to assist in implementation and troubleshooting. The ideal candidate should have excellent verbal and written communication skills, a strong customer focus with an ability to work well in a team and prioritize your workload. Also ready to work for 24*5 (Mon-Fri) shifts with outstanding customer handling skills.
Besides soft skills, more credits goes to candidates having a good understanding on modern IT management, ITSM concepts, networking concepts, exposure in Microsoft OSs, knowledge in Windows and support management applications.
Experience: 2 – 6 years in Enterprise Technical Support in domains like Anti Virus, Backup, Active Directory, Mobile Device Management and, Windows Server Management.
We are looking to hire Support Engineer. Here’s what you’ll have to know before you register:
- Registration is mandatory to appear for the written test.
- We have requirements for different experience levels.
- The written test will happen in Chennai.
- We don’t encourage repeated attempts.