Accenture Recruitment:-
Accenture is hiring candidates for the role of Application Tech Support Practitioner for the Bengaluru, India locations. The complete details about Accenture Recruitment are as follows.
Company Name:- Accenture
Job Position:- Application Tech Support Practitioner
Job Location:- Bengaluru, India
Salary Package:- As per Company Standards
Job Number:- ATCI-4380570-S1722569
Job Type:- Full time
Qualifications and Skills Required:-
- The candidate should have a minimum of 0-2 years of experience in service desk management. – The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering high-quality service desk support
- Minimum 0-2 year(s) of experience is required
- Must To Have Skills: Service Desk Voice Support, Japanese.
- Good To Have Skills: Knowledge of ITIL framework. – Strong understanding of service desk management principles and practices.
- Experience in incident management, problem management, and change management.
- Excellent communication skills in Japanese and English.
- Ability to work in a fast-paced environment and manage multiple priorities.
Job Description & Responsibilities:-
As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support to clients in Japanese language. Your typical day will involve managing service desk operations and ensuring timely resolution of client issues.
- Provide service desk voice support to clients in Japanese language, ensuring timely resolution of client issues.
- Manage service desk operations, including incident management, problem management, and change management.
- Collaborate with cross-functional teams to ensure seamless service delivery to clients.
- Maintain accurate records of service desk activities and ensure compliance with service level agreements (SLAs).
- Identify opportunities for service improvement and implement best practices to enhance service quality.
- Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running.
- Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Accenture Recruitment Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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