Accenture Recruitment Drive:-
About Company:-
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions
With 492,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.
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Company Name :- Accenture
Company Website :- www.accenture.com
Job Position :- Associate
Location:- Hyderabad
Experience :- 0 to 1 year
Qualification :-
Any Graduation
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Job Summary:-
Good to have skills:-
- You will be aligned with our Customer Service Delivery vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers and giving best resolutions and closing the fault and complaints with their permission.
- You will be working as a part of Query Management (Technical) team which is accountable for the Inbound /Outbound calls and e-mail/chat support to resolve a technical issue.
Roles and Responsibilities:-
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
- Interaction is within own team and direct supervisor.
- Detailed instructions on all tasks will be provided at this role with close supervision.
- Decisions made impact own work and are closely supervised. Individual contributor as a part of a team with a predetermined, narrow scope of work.
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