Allscripts Recruitment 2020 | Apply Now

Allscripts Recruitment 2020:-

Allscripts hiring for the role of MS Associate Service Desk Analyst,for Pune location.The complete details about Allscripts Recruitment 2020 as follows.

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Company Name:-  Allscripts

Company Website:-  www.allscripts.com

Job Position:- MS Associate Service Desk Analyst

Location :– Pune,India

Experience :- 0 to 2 years

Salary :- As per the Industry standards

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Qualifications:-

Academic and Professional Qualifications:-

•  BA or BS degree preferred or other relevant combination of training and experience.

Experience:-

•  0- 2 years entry level to moderate experience in providing service desk support preferred

Travel Requirements:–

•  May require local travel
•  May require other travel for business needs

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Working Arrangements:–

• May be required to work off hour shifts or be assigned to an on-call rotation.
• 24/7 Support
• Work is performed in a standard office environment with minimal exposure to health or safety hazards

Job Description :-

The primary purpose of this role is to provide service desk support to client users and any other duties as needed.

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Responsibilities:-

• Acts as initial point of contact for user support calls to the IT Service Desk such that all calls are logged correctly and promptly allocated appropriately within the IT team.
• Provides first-line technical support when handling calls, in order to provide time-of-call resolution to less complex calls whenever possible.
• Provides an ad-hoc service to users of all computer systems, troubleshooting and resolving systems problems
• Carries out a prescribed program of system performance monitoring, measurement, management, and capacity planning for computer systems, to support a pro-active approach to meeting changing system demands.
• Assist in the maintainence of the Service Desk Knowledge Base.

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Allscripts Recruitment 2020 Application Process:-

Apply In below given link

Apply Link :- Click Here To Apply (apply before the link expires)

Shortlisted candidates will receive call letter for further rounds

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