Allscripts Recruitment 2020:-
Allscripts hiring for the role of MS Associate Service Desk Analyst,for Pune location.The complete details about Allscripts Recruitment 2020 as follows.
Company Name:- Allscripts
Company Website:- www.allscripts.com
Job Position:- MS Associate Service Desk Analyst
Location :– Pune,India
Experience :- 0 to 2 years
Salary :- As per the Industry standards
Academic and Professional Qualifications:-
- BA or BS degree preferred or other relevant combination of training and experience.
- 0- 2 years entry level to moderate experience in providing service desk support preferred
- May require local travel
- May require other travel for business needs
- May be required to work off hour shifts or be assigned to an on-call rotation.
- 24/7 Support
- Work is performed in a standard office environment with minimal exposure to health or safety hazards
Job Description :-
The primary purpose of this role is to provide service desk support to client users and any other duties as needed.
- Acts as initial point of contact for user support calls to the IT Service Desk such that all calls are logged correctly and promptly allocated appropriately within the IT team.
- Provides first-line technical support when handling calls, in order to provide time-of-call resolution to less complex calls whenever possible.
- Provides an ad-hoc service to users of all computer systems, troubleshooting and resolving systems problems
- Carries out a prescribed program of system performance monitoring, measurement, management, and capacity planning for computer systems, to support a pro-active approach to meeting changing system demands.
- Assist in the maintainence of the Service Desk Knowledge Base.
Allscripts Recruitment 2020 Application Process:-
Apply In below given link
Apply Link :- Click Here To Apply (apply before the link expires)
Shortlisted candidates will receive call letter for further rounds
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