Amazon Off campus Hiring |Work From Home

Amazon Off campus Hiring |Work From Home:-

Amazon hiring candidates for the role of Virtual Customer Service Associate . Virtual Customer Service (VCS) – It is a ‘Work from Home’ model for India CS. VCS associates are expected to work from a home location approved by Amazon for all scheduled hours.

The complete details about Amazon Off campus Hiring as follows.

Register For B.E/B.Tech off campus Drives

Company Name :- Amazon

Job Position :- Virtual Customer Service Associate

Work Location:- Work From Home

Salary :- Best In Industry

Job Posting Date :- Aug 13, 2020

Shifts:- Rotational

Benefits:– NSA, OT, Meal Card.

Build an excellent resume &Get hired quickly

BASIC QUALIFICATIONS:-

Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply

Knowledge & Skills Required

Desired skills:

Action oriented, self-disciplined and organized

• Effective time management skills and ability to prioritize work time to ensure productivity and      department standards
• Ability to communicate clearly with both internal and external customers
• Good comprehension skills – ability to clearly understand and address customer issues appropriately
• Good composition skills – ability to compose grammatically correct, concise, and accurate written responses
• Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
• Good typing skills

Not Getting Interview Calls with Your Current Resume ? Create An Error Free Excellent Resume And Get Hired Quickly.

Preferred Criteria:

• Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.
• Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity
• Should ensure ‘Work-like’ environment with no disturbance during the work hours.

The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment.  They will be creative and analytical problem solvers with a passion for excellent customer service.
Customer Focus:

• Excellent customer service skills, including maintaining focus on the customer issue in a  fast-paced environment
• Ability to empathize with and prioritize customer needs
• Demonstrates interpersonal skills with a diverse customer base
• Demonstrates conflict resolution, negotiation, and de-escalation skills
• Demonstrates ownership to resolve challenging customer issues, escalating when necessary
• Ability to determine customer needs and provide appropriate solutions
• Maintain regular and reliable attendance, including the daily schedule as assigned
• Flexible with the working schedule; may be expected to work weekends, holidays and events
• Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season
• Problem Solving Skills:
• Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
• Ability to approach problems logically and rationally
• Action oriented and self-disciplined
• Organized and detail-oriented
• Ability to quickly and effectively prioritize work time in various departments to meet business need
• Ability to maintain composure in highly escalated situations

Top MNcs …Hiring Freshers &Experienced – Click Here To Upload Your Resume

Job Description                                                                                                                                                               
Customer Service Associate- VCS- India:
Virtual Customer Service (VCS) – It is a ‘Work from Home’ model for India CS. VCS associates are expected to work from a home location approved by Amazon for all scheduled hours.

It is the responsibility of the associates to ensure uninterrupted internet connectivity and ‘work-like’ environment at home location so that associates can deliver their best in terms of productivity and quality. 

You will receive 6 weeks of mandated online training, either trainer-led or group-based, which will allow you to meet your new team virtually and learn together on how to offer the best customer service experience

Amazon Off campus Hiring Application Process :-

Apply In below link

Apply Link :- Click Here To Apply(apply before the link expires)

Note :– Only shortlisted candidates will receive the call letter for further rounds

2 Best Solutions To Get Interview Calls From Recruiters | Know Immediately

Join Facebook group For more updates

Top Companies Hiring B.E/B.Tech Freshers and Experienced – Register For Free