Amazon Recruitment Drive 2021

Amazon Recruitment Drive 2021:-

Amazon hiring candidates for the role of Virtual Customer Service Associate for the Noida, UP, India location. The complete details about Amazon Recruitment Drive 2021 as follows.

30 LPA Highest salary offered – 1650 on & off campus drives annually – 5 Lac + Jobs created in a year – Register & Apply to jobs( BE/BTech preferred )

Company Name:- Amazon Inc

Job Position:– Virtual Customer Service Associate

Job Locations:- Noida, Uttar Pradesh, India

Salary Package:- As per Company standards

Job Category:- Customer Service

Job ID:- 210061597

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Qualifications Required:-

• Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.

Knowledge and Skills Required:-

Communication Skills:-

• Excellent communication skills (written and verbal)
• Ability to communicate correctly and clearly with all customers
• Excellent documentation skills
• Good comprehension skills – ability to clearly understand and state the issues customers present
• Ability to concentrate – follow customers issues without distraction to resolution
• Good composition skills – ability to compose a grammatically correct, concise, and accurate written response
• Work successfully in a team environment as well as independently

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Computer Knowledge/Skills:-

• Ability to use a desktop computer system
• Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
• Excellent typing skills
• Demonstrates understanding of the Internet, Amazon. com website, and competitor websites
• Demonstrates an ability to successfully navigate websites
• Demonstrates a proficient knowledge of email applications
• Demonstrates an ability to learn in various media
• Ability to successfully adapt to changes in the work environment

Customer Focus:-

• Excellent customer service skills, including maintaining focus on the customer issue in a  fast-paced environment
• Ability to empathize with and prioritize customer needs
• Demonstrates interpersonal skills with a diverse customer base
• Demonstrates conflict resolution, negotiation, and de-escalation skills
• Demonstrates ownership to resolve challenging customer issues, escalating when necessary
• Ability to determine customer needs and provide appropriate solutions
• Maintain regular and reliable attendance, including the daily schedule as assigned
• Flexible with the working schedule; may be expected to work weekends, holidays, and events
• Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season

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Problem Solving Skills:-

• Effective problem-solving skills including decision making, time management and immediate prioritization of tasks as assigned
• Ability to approach problems logically and rationally
• Action-oriented and self-disciplined
• Organized and detail-oriented
• Ability to quickly and effectively prioritize work time in various departments to meet the business need
• Ability to maintain composure in highly escalated situations
• Qualified candidates will be comfortable in a multi-tasking, high-energy environment.  They will be creative and analytical problem solvers with a passion for excellent customer service.

Job Description:-

• An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate, and professional customer service to all Amazon customers. 
• This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. 
• Associates communicate with customers primarily through mail, chat, and phone, can be hired for any skill set as per the requirement, and utilize a variety of software tools to navigate customer accounts, research and review policies, and communicate effective solutions in a fun and fast-paced environment.

Amazon Recruitment Drive 2021 Application Process:-

Apply in given link

Apply Link :- Click Here To Apply(apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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