Amdocs Recruitment Drive 2020:-
Amdocs hiring candidates for the role of Technical & Business Operations Agent, for the Pune location. The complete details about Amdocs Recruitment Drive 2020 as follows.
| Join Our Telegram Group(15000+members) | Click Here To Join |
| Create An Excellent Resume(Job Winning Resume) | Click Here To Create |
Register For B.E/B.Tech off-campus Drives
Company Name:- Amdocs
Job Position:- Technical & Business Operations Agent
Job Location:- Pune
Salary :- As per The Company Standards
Job Posted Date :- Dec 1st , 2020
Job ID:– 99746
Qualification & Requirements:-( All you need is…)
- Recent graduates; experience is an added value
- Experience with the ticket-handling system is an advantage
- Documentation skills, excellent verbal and written communication skills
- Experience in using MS Office and end-user applications
- 1.5 years to 2 Years of experience. Not more than 3 years
- Shift: US Shift
- Backoffice requirement.
Build an excellent resume &Get hired quickly
- Order fulfilling background, tickets, insurance, banking
- Non-Technical / Semi-Technical
- 6-8 weeks training
- People with chatting and semi calling background.
- Same agents might take 10 calls a day
- Good Communication skills
Benefits :- Why you will love this job:
- You will have a wide scope of activities
- You will have excellent products and solutions
- You will have scope for professional development
Click Here To Submit Your Resume For More Job Opportunities
Job Description & Responsibilities:-
- You will serve as the first point of contact for incidents and service requests from end-users.
- You will appropriately categorize, prioritize, and escalate incidents and service requests that cannot be resolved
- You will provide simple solutions at a basic level based on script/methods and procedures
- You will handle all queries pertaining to incidents via email, phone, and the ticket system based on the defined process
- You will coordinate the communication (calls, emails, situation room, and so on) for all critical issues
- You will dispatch cases to be handled by the appropriate function (based on understanding the product, and service)
- You will identify issues that could be resolved at the first level (mark as duplicates, identify non-issues, re-dispatch, and so on).
Are You Interested to work & earn from home part-time? Click Here To Signup For Free & start earning
In one sentence:-
Serve as first point of contact for incidents and service requests from end-users
Amdocs is an equal opportunity employer. The company welcomes applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
Amdocs Recruitment Drive 2020 Application Process:-
apply in given link
Apply Link :- Click Here To Apply(apply before the link expires)
Note :– Only shortlisted candidates will receive the call letter for further rounds
Update Your Resume Before You Apply
2 Best Solutions To Get Interview Calls From Recruiters | Know Immediately
| 3 Important steps every job seeker must follow | Link | |
| 1 | Build An Excellent Resume | Click Here |
| 2 | Get Your Resume/CV Reviewed With Our Team of Experts | Click Here |
| 3 | Upload Your Resume Here | Click Here |
| Join Our Telegram Group(15000++members) | Click Here To Join |
| Excellent Online Resume/CV Builder | Click Here To Create |
Join Facebook group For more updates
Follow Us On Instagram For Off Campus Drive Updates
Top Companies Hiring B.E/B.Tech Freshers and Experienced – Register For Free
Apply Other Off Campus Jobs
| Off campus Jobs | Apply Link |
| Medtronic | click here |
| ClientCurve | click here |
| RNCOS | click here |
| Cognizant | click here |
| Cyient | click here |
| GE | click here |
