American Express Off Campus Hiring | Any Graduate

American Express Off Campus Hiring:-

American Express is hiring candidates for the role of Operations Support for the Gurgaon, Haryana, India (Hybrid/Virtual) location. The complete details about American Express Off Campus Hiring are as follows.

Company Name:- American Express

Job Position:- Operations Support

Job Locations:- Gurgaon, Haryana, India (Hybrid/Virtual)

Salary Package:- As per Company Standards

Job ID:- 23003861

Required Qualifications & Skills:-

• Graduate/Post-Graduate in with any specialization background.
• Relevant merchants experience about invoicing and payment reconciliation.
• Excellent knowledge of Payment & Banking Industry.
• Excellent oral and written communication skills.
• Strong interpersonal and coordination skills.
• Strong and committed customer focus and consistent demonstration of service excellence.
• Compliance with company policies and procedures.
• Ability to take independent decision & meet stringent deadlines.
• Good command over MS Excel, Access & PowerPoint.
• Strong focus on results.

Job Description & Responsibilities:-

• This role involves interacting with internal & external clients (authorized signatory/client managers/ merchants/vendor/partners etc) and resolving their inquiries over email.
• Focus on merchant requirement, productivity, and efficiency to ensure SLA’s are met.
• Contribute towards team goals by strictly managing individual productivity & quality targets.
• Take ownership of the email/issue and resolve to customer’s expectations to deepen relationship and achieve highest level of customer satisfaction.
• Understand, determine, and anticipate customer needs and present solutions as appropriate.
• Demonstrate strong focus on process improvements.
• Ensure adherence to and compliance with organization policies and audit controls.
• Build an excellent rapport with the team & other business groups to ensure smooth day to day operations.
• Work on daily inventory towards cases related to merchant services.
• Keep a close eye on gaps & recommend solutions to plug them.
• Consistently manage high volumes of work accurately and efficiently while working under stringent timelines.

American Express Off Campus Hiring Application Process:-

Apply In Below Link

Apply Link :- Click Here To Apply(Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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