Benchmark Digital Off Campus Drive | Trainee

Benchmark Digital Off Campus Drive:-

Benchmark Digital is hiring candidates for the role of Customer Service Associate / Customer Service Trainee for the Bangalore, India location. The complete details about Benchmark Digital Off Campus Drive are as follows.

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Company Name:- Benchmark Digital

Job Position:- Customer Service Associate / Customer Service Trainee

Job Location:- Bangalore, India

Salary Package:- As per Company Standards

Job Schedule:- Full-Time

𝐁𝐞𝐜𝐨𝐦𝐞 𝐚 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 𝐈𝐧 𝐓𝐨𝐩 𝐓𝐞𝐜𝐡 𝐂𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐖𝐢𝐭𝐡 𝐀 𝐒𝐚𝐥𝐚𝐫𝐲 𝟓 𝐭𝐨 𝟒𝟎 𝐋𝐏𝐀

Required Qualifications:- 

  • B. E / B.Tech degree in information systems/computer science, engineering/science fields, communications, and computer-related training
  • Fresher/ 1+ years of relevant experience, highly desirable
  • Excellent written and verbal communication skills
  • Good at time management skills
  • Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word

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Responsibilities:-

  • Gathering & understanding requirements from the customers
  • Drafting Business Requirement Documentation (BRD) for project specifications related to business analysis
  • Provide Application and Functional support to the Benchmark Customers
  • Provide application and functional support to Benchmark customers.
  • Communicate business requirement specifications to the development team and work with them to scope the feasibility of required change; communicate the same to customers.
  • Participate in the User Acceptance Testing for various updates in Benchmark applications if required
  • Troubleshoot/escalate the user inquiries timely via email, phone, or other tracking tools

Benchmark Digital Off Campus Drive Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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