BT Group Off Campus Hiring:-
BT Group is hiring candidates for the role of Trainee Associate Engineer- MID for the Gurugram, India location. The complete details about BT Group Off Campus Hiring are as follows.
Company Name:- BT Group
Job Position:- Trainee Associate Engineer- MID
Job Location:- Gurugram, India
Salary Package:- As per Company standards
Job Function:- Business Services & Operations
Job Req ID:- 12664
Posting Date:- 13th-March-2023
The skills you’ll need:-
- Customer Success
- Complaint Management
- Information Management
- Requirements Analysis
- Continuous Improvement
- Issue Resolution
- Time Management
- Customer Relationship Management
- Technical Support
- Issue Escalation
Roles & Responsibilities(What you’ll be doing):-
The Customer Service Advisor 1 assists customers across all channels, delivering customer value and success providing support excellence regarding the BT Group’s solution portfolio, all with full supervision.
- Assists in creating value-based relationships with customers to optimise customer service whilst leveraging the BT Group’s resource pool, within guidelines and under full supervision.
- Gathers customer information and performs basic analysis and understands customer needs to provide customer service insight for the efficient management of customer issues.
- Executes and delivers routine work clearly covered by existing procedures in order to achieve objectives and the vision of the Customer Service team.
- Handles professionally and effectively with customer contacts, showing resilience and sound decision-making whilst under pressure.\
- Participates in the continuous improvement activities to improve the customer service team processes.
BT Group Off Campus Hiring Application Process:-
Apply In Below Link
Apply Link :- Click Here To Apply(Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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