BT off campus Recruitment:-
BT Group plc is a British multinational telecommunications holding company headquartered in London, United Kingdom.
It has operations in around 180 countries and is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services.
Company Name :– BT Group
Company Website :– www.btplc.com
Job Position:- Service Desk Trainee
Job Location:- Bangalore
BE/B.Tech graduate(2018 Or 2019 Passouts only can apply)
- Understand the BT products and services that they represent to a solid ‘basic’ level (e.g. same as Sales employees) and in-depth BT’s operational/service processes.
- Due to the technical nature of their work, 3-4 months of formal training is required and these people are not ‘script-driven’ call centre types
- Works on the customer service helpdesk and answer and pro-actively make calls to resolve customer issues.
- Manage supplier activities (e.g. really driving/escalating 3rd party agents to dispatch and repair faults to meet our service level agreements).
BT off campus Recruitment Apply Link :- Click Here
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