BT Recruitment Drive 2020

BT Recruitment Drive:-

BT is hiring BE/B.Tech graduates(ONLY 2018 Or 2019 Passouts can apply) for the role of Service Desk Trainee in Bangalore location with a salary of  25,621 Per Month

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Company Name :– BT Group

Company Website :– www.btplc.com

Job Position:-   Service Desk Trainee

Job Location:-  Bangalore

Qualification :-

BE/B.Tech graduate(ONLY 2018 Or 2019 Passouts can apply)

Skills/Experience:–

• Understand the BT products and services that they represent to a solid ‘basic’ level (e.g. same as Sales employees) and in-depth BT’s operational/service processes. 
• Due to the technical nature of their work, 3-4 months of formal training is required and these people are not ‘script-driven’ call centre types 

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Key Responsibilities: – 

• Works on the customer service helpdesk and answer and pro-actively make calls to resolve customer issues.
• Manage supplier activities (e.g. really driving/escalating 3rd party agents to dispatch and repair faults to meet our service level agreements).

Last date to apply :– Feb 15, 2020, 6:29:00 PM

BT Recruitment Drive Apply Link :- Click Here

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