Cactus Communications Hiring | Fresher – Intern

Cactus Communications Hiring:-

Cactus Communications is hiring candidates for the role of Intern – Customer Service(Chat) for the Across India (Remote) locations. The complete details about Cactus Communications Hiring are as follows.

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Company Name:- Cactus Communications

Job Position:- Intern – Customer Service(Chat)

Job Location:- Across India (Remote)

Salary Package:- As per Company Standards

Duration:- 6 Months (Full Time Internship)

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Required Qualifications & Skills:-

• Fresher OR Previous experience of 6 months to 1 year in a customer support role
• Have a service-oriented and customer-first mindset.
• You should enjoy helping and using your communication, persuasion, and people skills to achieve operational & team results
• Should be tech savvy, comfortable with using various live chat software, and able to multitask Have excellent written communication skills and knowledge to deliver messages in a concise manner
• Should be able to think on your feet, meet customers at their level, and improvise during a conversation
• Ability to work under pressure and meet deadlines, while maintaining a positive attitude

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Your key Roles & Responsibilities:-

As an Intern, Customer Service (Chat), here’s your opportunity to be a part of a new and exciting Chat function within the Client Servicing Team! The advantages of Chat Support are endless for both the client and the organization: the client gets a real-time response and this platform provides the CS Team an opportunity to influence the customers’ decisions, pitching our services and eventually influencing the bottom line for the organization.

• Provide real-time support to customers via multiple and new-age chat platforms with the goal of converting inquiries
• Help build customers’ confidence in Editage brand over competitors and improve conversion rates Add a human factor in customer shopping experience thereby influencing repeat rate
• Influence the revenue of the organization by pitching our services to clients over chat
• Identify website errors and provide solutions for the same
• Identify the business trends by keeping a watch on customer feedback and share it with the key stakeholders.
• You will be expected to work a 9-hour rotational work shift

Cactus Communications Hiring Application Process:-

Apply In Below Link

Apply Link :- Click Here To Apply(Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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