Cactus Communications Hiring:-
Cactus Communications is hiring candidates for the role of Intern – Customer Service(Chat) for the Across India (Remote) locations. The complete details about Cactus Communications Hiring are as follows.
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Company Name:- Cactus Communications
Job Position:- Intern – Customer Service(Chat)
Job Location:- Across India (Remote)
Salary Package:- As per Company Standards
Duration:- 6 Months (Full Time Internship)
Required Qualifications & Skills:-
- Fresher OR Previous experience of 6 months to 1 year in a customer support role
- Have a service-oriented and customer-first mindset.
- You should enjoy helping and using your communication, persuasion, and people skills to achieve operational & team results
- Should be tech savvy, comfortable with using various live chat software, and able to multitask Have excellent written communication skills and knowledge to deliver messages in a concise manner
- Should be able to think on your feet, meet customers at their level, and improvise during a conversation
- Ability to work under pressure and meet deadlines, while maintaining a positive attitude
Your key Roles & Responsibilities:-
As an Intern, Customer Service (Chat), here’s your opportunity to be a part of a new and exciting Chat function within the Client Servicing Team! The advantages of Chat Support are endless for both the client and the organization: the client gets a real-time response and this platform provides the CS Team an opportunity to influence the customers’ decisions, pitching our services and eventually influencing the bottom line for the organization.
- Provide real-time support to customers via multiple and new-age chat platforms with the goal of converting inquiries
- Help build customers’ confidence in Editage brand over competitors and improve conversion rates Add a human factor in customer shopping experience thereby influencing repeat rate
- Influence the revenue of the organization by pitching our services to clients over chat
- Identify website errors and provide solutions for the same
- Identify the business trends by keeping a watch on customer feedback and share it with the key stakeholders.
- You will be expected to work a 9-hour rotational work shift
Cactus Communications Hiring Application Process:-
Apply In Below Link
Apply Link :- Click Here To Apply(Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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