Capgemini off campus drive:-
At Capgemini, we work with the world’s leading brands to enhance and transform the way they do business, by applying a human touch to technology. Passionate people are Capgemini’s Ace of Spades, as our diverse, inclusive and people-focused work culture enables equal opportunities for everyone.
In India, Capgemini is over 100,000 in employee strength and still growing. We create opportunities for our workforce to work on new-age technologies, along with the opportunity to travel internationally and work with the world’s leading brands. Our 50-year growth story is built upon workforce of the future and we enable our talent to ace their careers, by focusing on continuous learning and up-skilling.
Company Website:- www.capgemini.com
Job location:– Noida, India
Job Position:- Tech Support Associate
Experience Required:- 0 to 1 year
Qualification:- Any Graduate
Shift :- 24*7/Night Shift are included
Job Description :-
Overview of Role:- Handles customer inquiries via phone, email or chat regarding technical issues related to applications/software/hardware and networking.
- Provide first line technical support ; talking to clients and computer users to determine the nature of problems
- Answer queries promptly, professionally and knowledgeably on the phone/email/Chat
- Installing and configuring applications, software, systems, networks, printers and scanners
- investigating, diagnosing and solving computer software and hardware faults
- Log all calls received on Salesforce accurately, efficiently and completely
- Interact with internal teams and external 3rd party vendors to trouble shoot and resolve complex problems
- Manage and take ownership of the resolution process for all customer related issues
capgemini off campus drive Apply Link :- Click Here
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