Capgemini Off campus drive 2019

Capgemini off campus drive:-

About Company:-

At Capgemini, we work with the world’s leading brands to enhance and transform the way they do business, by applying a human touch to technology. Passionate people are Capgemini’s Ace of Spades, as our diverse, inclusive and people-focused work culture enables equal opportunities for everyone.

𝐏𝐚𝐲 𝐀𝐟𝐭𝐞𝐫 𝐏𝐥𝐚𝐜𝐞𝐦𝐞𝐧𝐭 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐏𝐫𝐨𝐠𝐫𝐚𝐦- 𝐆𝐞𝐭 𝐏𝐥𝐚𝐜𝐞𝐝 𝐈𝐧 𝐓𝐨𝐩 𝐌𝐍𝐂'𝐬

In India, Capgemini is over 100,000 in employee strength and still growing. We create opportunities for our workforce to work on new-age technologies, along with the opportunity to travel internationally and work with the world’s leading brands. Our 50-year growth story is built upon workforce of the future and we enable our talent to ace their careers, by focusing on continuous learning and up-skilling.

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Company:– Capgemini

Company Website:- www.capgemini.com

Job location:– Noida, India

Job Position:- Tech Support Associate

Experience Required:- 0 to 1 year

Qualification:- Any Graduate

Shift :- 24*7/Night Shift are included

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Job Description :-

Overview of Role:- Handles customer inquiries via phone, email or chat regarding technical issues related to applications/software/hardware and networking.

Responsibilities:-

Provide first line technical support ; talking to clients and computer users to determine the nature of problems
Answer queries promptly, professionally and knowledgeably on the phone/email/Chat
Installing and configuring applications, software, systems, networks, printers and scanners
investigating, diagnosing and solving computer software and hardware faults
Log all calls received on Salesforce accurately, efficiently and completely
Interact with internal teams and external 3rd party vendors to trouble shoot and resolve complex problems
Manage and take ownership of the resolution process for all customer related issues