Capgemini Recruitment 2020

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Capgemini Recruitment 2020:-

Capgemini hiring Any graduates for the role of Technical Support Engineer/ IT Help desk/IT Service Desk in Airoli, Navi Mumbai location.

The complete details about Capgemini Recruitment 2020 as follows.

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Company:– Capgemini

Company Website:-  www.capgemini.com

Job Positions:-   Technical Support Engineer/ IT Help desk/IT Service Desk

Job location:– Airoli, Navi Mumbai, Maharashtra

Experience :- 0 to 2 Years

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Qualification:- Any Graduate (Any fulltime graduation)

Job Description:-

Engineer should have experience working with different operating systems Windows Linux or Mac OS an extensive understanding of computer systems networks mobile devices Active Directory Software installations and other technological equipment

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Key Responsibilities :-

  • Should able provide to enterprise level support to end users research diagnose troubleshoot and resolve the issues with user satisfaction
  • Engineers interact with end users through phone emails or chats and resolve issues problems promptly and effectively Provide resolution to end user with agreed service level
  • Able to work in a competitive environment and meet the KPIs productivity quality FTF customer satisfaction etc 

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