Capgemini Recruitment Drive 2020

Capgemini Recruitment Drive 2020:-

Capgemini hiring any graduates for the role of Technical support Engineer in Bangalore location.The complete details about Capgemini Recruitment Drive 2020 as follows.

The complete details about Capgemini Recruitment Drive 2020 as follows.

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Company Name– Capgemini

Company Website:-  www.capgemini.com

Job Position:-   Technical support Engineer

Job location:– Bangalore

Experience :-0 to 2 Years

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Qualification:-  Any fulltime graduation

Primary Skills (Must have):–

• Must be comfortable in taking inbound/outbound calls.
• Strong communication & analytical skills is mandatory
• Good to have ITIL V3 certified
• Knowledge in BMC remedy will be an added advantage
• Should be ready to work in 24*7 shift

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Job Description:-

• Provide level 1 support by picking the phone calls & support for logging, tracking, Resolution and reporting of help desk incidents and service requests
• The activities associated with restoring normal service operation as quickly as possible and to minimize the adverse impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained
• Should also provide accelerated response to the executive users within the customer organization

Skills & Experience:–

Must have updated back-end of knowledge base of most common desktop level issues faced by users that enables users to resolve an incident, create a request, report an incident and review the status of submitted requests etc.

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Capgemini Recruitment Drive Apply Link :- Click Here To Apply (apply before the link expires)

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