CloudSEK Off Campus Hiring | Freshers

CloudSEK Off Campus Hiring:-

CloudSEK is hiring candidates for the role of Customer Success Specialist – Freshers for the Bengaluru, Karnataka, India location. The complete details about CloudSEK Off Campus Hiring are as follows.

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Company Name:- CloudSEK

Job Position:- Customer Success Specialist – Freshers

Job Location:- Bengaluru, Karnataka, India

Salary Package:- As per Company Standards

𝐁𝐞𝐜𝐨𝐦𝐞 𝐚 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 𝐈𝐧 𝐓𝐨𝐩 𝐓𝐞𝐜𝐡 𝐂𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐖𝐢𝐭𝐡 𝐀 𝐒𝐚𝐥𝐚𝐫𝐲 𝟓 𝐭𝐨 𝟒𝟎 𝐋𝐏𝐀

Qualifications & Skills Required:-

  • CloudSEK is looking for 2021 or 2022 pass-out from Computer Science / Info Sec / Cyber Security background 
  • Experience with CRM software and MS Office & documentation
  • Strong verbal, written communication, and problem-solving skills.
  • The ideal candidate must be analytical, adaptable, and organized with the ability to build rapport with clients
  • Good listening and presentation abilities
  • Ability to build rapport and collaborate with others within the company and externally
  • Ability to prioritize among competing tasks
  • Keen attention to detail and adherence to deadlines
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Self-motivated and able to thrive in a start-up culture

About the Role:-

  • CloudSEK is looking for talented individuals who are passionate about making a big impact in customer success. The Customer Success expert will be responsible for delivering high-quality support to meet our customers’ requirements.
  • The successful candidate will be adaptable, detail-oriented, organized, have excellent analytical and problem-solving skills, and should be able to work independently with cross-functional teams to troubleshoot and resolve complex problems.

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Responsibilities:- 

  • Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
  • Develop and maintain long-term relationships with the customers
  • Forecasts and tracks client account metrics
  • Manage projects within client relationships, working to carry out client goals while meeting company goals
  • Ensure timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Monitor and analyze customer’s usage of our product, prepare reports
  • Work with the Sales team to onboard and integrate new clients and develop existing client relationships
  • Monitor customer service productivity in accordance with established policy to assure adherence as well as completeness in all customer transactions
  • Continual improvement of the contract and its service
  • Track process compliance

CloudSEK Off Campus Hiring Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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