CloudSEK Off Campus Hiring:-
CloudSEK is hiring candidates for the role of Customer Success Specialist – Freshers for the Bengaluru, Karnataka, India location. The complete details about CloudSEK Off Campus Hiring are as follows.
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Company Name:- CloudSEK
Job Position:- Customer Success Specialist – Freshers
Job Location:- Bengaluru, Karnataka, India
Salary Package:- As per Company Standards
𝐁𝐞𝐜𝐨𝐦𝐞 𝐚 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 𝐈𝐧 𝐓𝐨𝐩 𝐓𝐞𝐜𝐡 𝐂𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐖𝐢𝐭𝐡 𝐀 𝐒𝐚𝐥𝐚𝐫𝐲 𝟓 𝐭𝐨 𝟒𝟎 𝐋𝐏𝐀
Qualifications & Skills Required:-
- CloudSEK is looking for 2021 or 2022 pass-out from Computer Science / Info Sec / Cyber Security background
- Experience with CRM software and MS Office & documentation
- Strong verbal, written communication, and problem-solving skills.
- The ideal candidate must be analytical, adaptable, and organized with the ability to build rapport with clients
- Good listening and presentation abilities
- Ability to build rapport and collaborate with others within the company and externally
- Ability to prioritize among competing tasks
- Keen attention to detail and adherence to deadlines
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Self-motivated and able to thrive in a start-up culture
About the Role:-
- CloudSEK is looking for talented individuals who are passionate about making a big impact in customer success. The Customer Success expert will be responsible for delivering high-quality support to meet our customers’ requirements.
- The successful candidate will be adaptable, detail-oriented, organized, have excellent analytical and problem-solving skills, and should be able to work independently with cross-functional teams to troubleshoot and resolve complex problems.
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Responsibilities:-
- Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
- Develop and maintain long-term relationships with the customers
- Forecasts and tracks client account metrics
- Manage projects within client relationships, working to carry out client goals while meeting company goals
- Ensure timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Monitor and analyze customer’s usage of our product, prepare reports
- Work with the Sales team to onboard and integrate new clients and develop existing client relationships
- Monitor customer service productivity in accordance with established policy to assure adherence as well as completeness in all customer transactions
- Continual improvement of the contract and its service
- Track process compliance
CloudSEK Off Campus Hiring Application Process:-
Apply In Below Link
Apply Link :- Click Here To Apply(Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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