Cognizant Off Campus Hiring 2021:-
Cognizant hiring candidates for the role of Process Executive – Data for the Hyderabad, Telangana, India location. The complete details about Cognizant Off Campus Hiring 2021 as follows.
Company Name:- Cognizant
Job Position:- Process Executive – Data
Job Location:- Hyderabad, Telangana, India
Salary Package:- As per Company Standards
Employee Status:- Full-Time Employee
Shift:- Day Job
Job ID:- 00042337201
Job Posting Date:- July 09th, 2021
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Qualification:-
Graduate (exclusion): BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo
Must-Have Skills:-
- Customer Service
- Online/Digital Marketing
Responsibility:-
Stakeholder/Business Management:
- Administering and helping to manage Client’s Product support for the customers who call/chat or email in the support center.
- Customer support to international customers over the phone for voice process (INBOUND and Outbound calling).
- Client products to the customer (Analytics, YouTube etc).
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- Efficient and timely service delivery across teams for multiple clients They work closely with the functional leads to define overall strategies and processes to increase the efficiency and productivity within the process They work with BD team to increase the span of services and add new clients.
- Create and manage Risk and mitigation plan based on discussion with project stake holders.
- They serve all clients through Account managers or in a few cases without any intervention of an account manager through various applications.
- Report to the manager on performance status and any escalations.
Web:
- Design and develop internet/intranet web pages in the prescribed format adhering to client requirements within agreed TAT
Design:
- Design client marketing collaterals/presentations following the prescribed brand guidelines against the agreed timeline and accuracy
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- Customer Relationship Management.
- Provide information, educate customer to update trackers, update required applications & tools and keep SME and TL informed of new issues.
People/Team:
- Contribute to and participate proactively in knowledge sharing sessions.
- Participate and contribute to organizational activities.
Travel: No
Cognizant Off Campus Hiring 2021 Application Process:-
Apply in given link
Apply Link :- Click Here To Apply(apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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