Cognizant Off Campus Recruitment:-
Cognizant is hiring candidates for the role of Process Executive Data for the Hyderabad, Telangana, India locations. The complete details about Cognizant Off Campus Recruitment are as follows.
Company Name:- Cognizant
Job Position:- Process Executive Data
Job Locations:- Hyderabad, Telangana, India
Salary Package:- As per Comapny Standards
Employment type:- Full Time Employee
Job ID:- 00056957425
Required Qualifications & Skills:-
- BE/BTech/MCA
- Speaking English
- MS Excel
- MS Office
Job Description & Responsibilities:-
Project / Process:
- 100% Process adherence to transaction processing timelines involving Moneyin, Moneyout, Enrollment processes to avoid back dated transactions and other measurable metrics.
- 100% adherence to the legal guidelines as per the business framework.
- Process predefined number of transactions as assigned.
- Meets internal process metrics related transaction processing involving MoneyIn, Moneyout, Enrollment, death, liquidation processing etc, (such as productivity, quality, Consistency Index ) as defined for the subprocesses.
- Adhere to audit compliance ( SAS 70, Statutory Audit) of all relevant processes as laid out in process documentation.
- Meet process SLAs / metrics – productivity and quality targets within the established timelines.
- Ensure process guidelines are followed and met as documented.
- Respond to data requests.
- Adhere to shift handover processes.
- Raise process related issues / concerns on time with process and team leads.
- Record data relating to production statistics, enduser related notes, etc as appropriate.
- Stay updated with the process knowledge / changes refer to knowledge updates/ repositories to effectively process transactions.
- Adhere to security practices set by organization.
- Provide updates and submit reports related to own area of work.
- Perform rework on policies which were not processed First Time Right.
- Capture predefined policies/amendments in the client system during a business day.
- Record the output in the system provided by Cognizant.
- Highlight process related issues / concerns proactively with TL/TMs.
- Refer to knowledge updates/ repositories to effectively process transactions.
For Voice Processes:
- Answer calls from customers/end users based on agreed time frames.
- Transfer calls involving next level of service to the appropriate department as per the given guidelines.
- First time resolution of issues/queries.
People / Team:
- Contribute to and participate in knowledge sharing sessions.
- Complete all mandatory certifications as per the requirement of the business.
- Align individual goals with team objectives (work cohesively with the team).
- Participate and contribute to organizational activities.
- Record own attendance and time sheet related data to ensure correct billing.
- Conduct refresher training.
- Collate team performance data for reporting purposes as and when requested by the Process and Team Lead.
- Completes all mandatory assessment/ certifications as applicable like Antimoney laundering training (AML).
Cognizant Off Campus Recruitment Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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