DBS Recruitment Drive 2020:-
DBS hiring candidates for the role of Customer Support, for the Maharashtra-Mumbai location. The complete details about DBS Recruitment Drive 2020 as follows.
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Company Name:- DBS
Job Position:– Customer Support – DC – (WD17196)
Job Location:– Maharashtra-Mumbai
Salary :- As per Company Standards
Schedule:- Regular
Employment Status:- Full Time
Job Posted Date:- Dec 14, 2020, 6:01:58 PM
Education / Preferred Qualifications:-
• Graduate
Core Competencies :-
- Give suggestions for Process improvement
- Error free processing and willingness to take up additional responsibilities
Technical Competencies:-
- Good Computer Skills
- Overview of systems used in Trade operations
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Required Experience:-
1. Should have strong knowledge of various Trade Products related to Import payments and import bill lodgements and related Swifts
2. 1-2 years of Work Experience in handling the Trade Finance product.
3. Should have understanding of the underlying ICC publications – UCP600, ISBP, URR, URC and various AML & Sanctions policies.
4. Should have strong analytical & interpersonal skills
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5. Handling all types of customer complaints, enquiries Queries.
6. Excellent Client / Customer management skills.
7. Be capable of ensuring smooth transition without impacting customer deliverables, to manage processes and metrics on a day to day basis,
8. Capability to identify areas of risk and ensure proper mitigates and controls are put in place.
Job Purpose:-
- Maker role – Trade Finance Operations
Job Duties & responsibilities:-
1. Capable of handling and managing the various Trade finance products and cross learning.
2. Strengthen relations with the various stake holders and the client facing branches Interacting with the relationship managers and products and internal teams to resolve all trade queries and issues promptly.
3. Open to work and perform in dynamic environment and under pressure situations, wherein individual skill combines with team’s performance to determine the success of the unit.
4. Understanding & highlighting the risks in the process, and work on process improvements.
5. Willing to contribute in other desks as well when the volumes are high.
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Key Accountabilities:-
- Processing of Trade Finance transactions as per Internal process and strictly adhering to the External & Regulatory Guidelines.
- Processing and maintaining the Client services as per expectations at the desired levels and manage all the stake holders.
- Cross functional training for self and new joinees
DBS Recruitment Drive 2020 Application Process :-
Apply In Below Link
Apply Link :- Click Here To Apply(apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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