Finastra Recruitment 2024 | Technical Client Support – Technical Professional

Finastra Recruitment 2024 :-

Finastra is hiring candidates for the Technical Client Support – Technical Professional for the Bangalore, Karnataka, India locations. The complete details about Finastra Recruitment 2024 are as follows.

Required Qualifications & Skills:-

• Academic qualifications: B.E/B.TECH (or equivalent)
• Very good knowledge of C/C++, including debugging skills and some experience with debugging tools on different operating systems (Visual Studio, Sun/ Solaris Studio, Eclipse)
• SQL/ Java
• Basic expertise with Solaris and Linux Operating systems (medium- advanced expertise on Windows)
• Knowledge on CORBA (the Orbix implementation), JMS (ActiveMQ implementation) and Tomcat are a plus
• Excellent written and verbal communication in English
• Analytical abilities, attention to detail, stability, responsibility as well as customer focus
• Ability to work independently as well as part of a customer facing team

Mandatory Soft Skills::

• Should be fluent in English.
• Good oral and written communication skills
• Aspires to learn, Fast learner
• Possesses right attitude and is a team player
• Displays very good trouble shooting skills

Job Profile Summary:

General Profile

• Requires conceptual knowledge of theories, practices, and procedures within a technical job discipline
• Performs standard technical assignments (e.g. bug fixes, database set up and maintenance, issue tracking) and develops deeper understanding of technical concepts
• Works within standardized procedures and practices to achieve objectives and meet deadlines
• Receives technical guidance and direction from more senior level roles
• Entry level to a technical professional career progression

Functional Knowledge

• Requires conceptual knowledge of theories, practices and procedures within a technical job discipline typically gained through university education or equivalent experience
• Has some exposure to current technologies through course work or internship settings

Business Expertise

• Applies general knowledge of business developed through education or past experience

Leadership:

• No supervisory responsibilities; accountable for developing technical contribution and resolving assigned issues

Problem Solving

• Works on problems of defined scope
• • Follows standard practice and procedures to solve problems; analyses situations or data; monitors systems
• Follows scripts to trouble shoot and diagnose problems

Roles & Responsibilities:

• Respond to customer requests, whether they are reported issues, questions or assistance requests, helping them to be able to utilize the product properly as per their needs
• Understand the reported issue (especially from a technical perspective) and be able to replicate the respective scenario in the Finastra environments
• Perform technical investigation with root cause analysis of the issue reported, providing adequate solutions where feasible and/or detailed analysis to the stakeholder teams
• Update clients on the progress towards issue resolution, including tracking issues sent to other departments and ensuring a timely resolution, focusing on the client’s satisfaction and product quality
• Participate in client (phone) meetings, WebEx sessions, in order to ensure proper communication with the customers and/or to speed up the investigation of the issue reported
• Validate defects thoroughly by ensuring that the described scenarios are fixed
• Build and provide simple scripts with the assistance of senior colleagues when necessary
• Write technical specifications and best practices documentation
• Raise/ escalate issues with the Team Leader and/ or Manager where/ when needed

Finastra Recruitment 2024 Application Process:-

Apply In Below Link

Apply Link:- Click Here To Apply (Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

Join Our Telegram Group (50000+ members):- Click Here To Join

Follow Us On Instagram For Off-Campus Drive Updates

Apply for Other Off-Campus Jobs