Finideas Off Campus Recruitment | Fresher / Experience | Upto 3 LPA

Finideas Off Campus Recruitment:-

Finideas is hiring candidates for the role of Software Support Executive for the Across India locations. The complete details about Finideas Off Campus Recruitment are as follows.

Company Name:- Finideas

Job Position:- Software Support Executive

Job Locations:- Across India

Salary Package:- 

• 1.8 Lacs/Annum (Fresher)  
• 2.4 – 3.0 Lacs/Annum (Experience)

Required Qualifications & Skills:-

• Education: Graduate/Post Graduate
• Experience: Freshers / Experience

Roles & Responsibilities:-

• Research and identify solutions to software and hardware issues.
• Diagnose and troubleshoot technical issues, including account setup and network
  configuration.
• Ask customers targeted questions to quickly understand the root of the problem.
• Track computer system issues through to resolution, within agreed time limits.
• Talk clients through a series of actions, either via phone, email or chat, until they’ve solved
  a technical issue.
• Properly escalate unresolved issues to appropriate internal teams (e.g. software developers).
• Provide prompt and accurate feedback to customers.
• Refer to internal database or external resources to provide accurate tech solutions.
• Ensure all issues are properly logged.
• Prioritize and manage several open issues at one time.
• Follow up with clients to ensure their IT systems are fully functional after troubleshooting.
• Prepare accurate and timely reports.
• Document technical knowledge in the form of notes and manuals.
• Maintain jovial relationships with clients.

Finideas Off Campus Recruitment Application Process:-

Apply In Below Link

Apply Link:- Click Here To Apply (Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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