Finideas Off Campus Recruitment | Fresher / Experience | Upto 3 LPA

Finideas Off Campus Recruitment:-

Finideas is hiring candidates for the role of Software Support Executive for the Across India locations. The complete details about Finideas Off Campus Recruitment are as follows.

Company Name:- Finideas

Job Position:- Software Support Executive

Job Locations:- Across India

Salary Package:- 

  • 1.8 Lacs/Annum (Fresher)  
  • 2.4 – 3.0 Lacs/Annum (Experience)

Required Qualifications & Skills:-

  • Education: Graduate/Post Graduate
  • Experience: Freshers / Experience

Roles & Responsibilities:-

  • Research and identify solutions to software and hardware issues.
  • Diagnose and troubleshoot technical issues, including account setup and network
  • Ask customers targeted questions to quickly understand the root of the problem.
  • Track computer system issues through to resolution, within agreed time limits.
  • Talk clients through a series of actions, either via phone, email or chat, until they’ve solved
    a technical issue.
  • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers).
  • Provide prompt and accurate feedback to customers.
  • Refer to internal database or external resources to provide accurate tech solutions.
  • Ensure all issues are properly logged.
  • Prioritize and manage several open issues at one time.
  • Follow up with clients to ensure their IT systems are fully functional after troubleshooting.
  • Prepare accurate and timely reports.
  • Document technical knowledge in the form of notes and manuals.
  • Maintain jovial relationships with clients.

Finideas Off Campus Recruitment Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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