Frontier (FreshPrints ) Recruitment | Operations Associate – Work From Home / Remote

Frontier Off Campus Recruitment:-

Frontier is hiring candidates for the role of Junior Operations Associate for the Hyderabad, India (Work From Home/Remote) location. The complete details about Frontier Off Campus Recruitment are as follows.

Company Name:- Frontier

Job Position:- Junior Operations Associate

Job Location:- Hyderabad, India (Work From Home/Remote) 

Salary Package:- Monthly salary of $200 for the first month followed by Annual Salary of $5,400 (Upto 4.5 LPA)

Work Schedule: Full Time, US shifts

Required Qualifications & Skills:-

  • 0-2 years of experience working in customer experience, customer success, or customer service for a tech company, SAAS and/or startup
  • Excellent verbal and written communication skills 
  • Customer centric – you think about how to create better experiences for customers first
  • Ability to build relationships quickly and work well cross functionally with product and marketing teams and others
  • Detail-oriented and well organized, able to explain complex topics in a clear way
  • Strong interest and knowledge of loyalty industry, specifically with travel, airlines, and credit card programs
  • Flexibility – we’re growing and evolving and we’re looking for folks to grow and evolve with us
  • Access to a quiet distraction-free workspace with excellent internet connectivity

Key Roles & Responsibilities:-

  • Service incoming messages, emails from both direct consumers and travel agents, offering flight options and providing accurate pricing and information to correspond with clients’ needs.
  • Ensure proper documentation of all airline and department documentation is provided as required.
  • Search for flights using points, learn and implement various travel hacking techniques.
  • Flag and escalate trends and important customer issues to leadership and customer success teammates.
  • Accurately interpret air requirements utilizing a variety of sources.
  • Complete cross-functional and customer success specific tasks 
  • Seek opportunities to create special moments and surprise and delight moments for customers
  • Share and elevate customer success stories

Frontier Off Campus Recruitment Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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