Gainsight Off Campus Drive:-
Gainsight is hiring candidates for the role of Services Engineer for the Hyderabad (Work from Home for now) location. The complete details about Gainsight Off Campus Drive are as follows.
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Company Name:- Gainsight
Job Position:- Services Engineer
Job Location:- Hyderabad (Work from Home for now)
Salary Package:- INR 7 LPA– 9 LPA
Target Batch:- 2022
Desired Experience:- Freshers
𝐁𝐞𝐜𝐨𝐦𝐞 𝐚 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 𝐈𝐧 𝐓𝐨𝐩 𝐓𝐞𝐜𝐡 𝐂𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐖𝐢𝐭𝐡 𝐀 𝐒𝐚𝐥𝐚𝐫𝐲 𝟓 𝐭𝐨 𝟒𝟎 𝐋𝐏𝐀
Education:- B.Tech/B.E.
Course Specialization: BE/B.TECH (CS/IT/ECE/ME)
Skills Required:-
- Excellent communication skills (verbal and written)
- Excellent aptitude for Technology and strong logical and analytical skills
- Excellent Customer Service skills
- Knowledge of SQL and/or CRM (Salesforce)
- Ability to work in a dynamic environment in which the requirements are not always well defined and priorities change frequently
Prerequisites:-
- Commitment to work in 24*7 model
- Commitment to embrace Human-First
- Aspiration to grow and learn
- Carry the torch for Customer Success
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Roles & Responsibilities:-
- Enable customers to achieve their business goals using CS best practices and Products as medium.
- Resolve and remediate software and technical questions for the customer efficiently and effectively
- Gather the required information necessary in order to resolve technical issues
- Automate repeated tasks to gain efficiency and enhance productivity
- Manage internal/external expectations regarding estimated response times for issue resolution and track time, progress, goals and deadlines
- Collaborate with Engineering and Support team members to properly manage customer requirements and escalate when appropriate
- Partner with development team members on various strategic projects when needed
- Collaborate closely with teams in USA (St. Louis, California, others)
- Maintain a highly organized and accurate task list, visible to project management and other project resources engaged in the project
Interview Process:-
- Technical Online Assessment
- Online test(Aptitude & personality)
- Multiple interviews
Tentative date of interview: first week of March
Tentative date of joining: Immediate
Gainsight Off Campus Drive Application Process:-
Apply In Below Links
Step 1:- Register Here ( To Book The AMCAT Test Use the coupon code: 𝐀𝐅𝟎𝟖 worth Rs 275/-)
Step 2:- Click Here To Apply
Note:– Only shortlisted candidates will receive the call letter for further rounds
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