Genpact Mega Recruitment 2020

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Genpact Mega Recruitment 2020:-

Genpact hiring any graduates for the role of Process Associate – Customer Service ,for Hyderabad location . The complete details about Genpact Mega Recruitment 2020 as follows.

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Company Name:-  Genpact

Company Website:- www.genpact.com

Job Position:-   Process Associate – Customer Service

Work Location :- Hyderabad

Salary Package:- As per the Industry standards

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Minimum qualifications:-

  • Graduate (Any Field)
  • Freshers are eligible

Preferred qualifications:-

  • Previous experience in a customer service role chat/email/voice
  • Effective probing skills and analyzing / understanding skills
  • Analytical skills with customer-centric approach
  • You should be able to work on a flexible schedule (including weekend shift)
  • Proficiency in spoken & written English and with a neutral English accent. Proficiency in Hindi is also required.

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Job Description :-

Genpact is inviting applications for the role of Process Associate, Customer Service .In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.

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Responsibilities:-

  • Respond to customer queries and customers concerns.
  • Demonstrates effective, clear and professional written and verbal communication.
  • Maintains acceptable performance metrics such as quality, efficiency, first contact resolution, and attendance.
  • Actively seek solutions through logical reasoning
  • Demonstrates strong problem-solving capabilities and assist customers in case of any issues
  • Provide excellent customer service to our customers
  • You should be responsible to exhibit the capacity for critical thinking and analysis.
  • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
  • Basic knowledge of how digital payments work required

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Genpact Mega Recruitment 2020 Application Process :-

Apply In below link

Apply Link :- Click Here To Apply(apply before the link expires)

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