Genpact Off Campus Hiring:-
Genpact is hiring candidates for the role of Process Associate – DevOps – HIG008757 for the Hyderabad, India location. The complete details about Genpact Off Campus Hiring are as follows.
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Company Name:- Genpact
Job Position:- Process Associate – DevOps – HIG008757
Job Location:- Hyderabad, India
Salary Package:- As per Company Standards
Job Schedule:- Full Time
Master Skills List:- Operations
Job Posted Date:- 24th January 2022, 12:59:34 PM
𝐁𝐞𝐜𝐨𝐦𝐞 𝐚 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 𝐈𝐧 𝐓𝐨𝐩 𝐓𝐞𝐜𝐡 𝐂𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐖𝐢𝐭𝐡 𝐀 𝐒𝐚𝐥𝐚𝐫𝐲 𝟓 𝐭𝐨 𝟒𝟎 𝐋𝐏𝐀
Education Level:- Bachelor’s / Graduation / Equivalent
Minimum qualifications:-
- Graduate (Any Discipline)
- Freshers are eligible
Preferred qualifications:-
- Diploma or above, experience in technical background or other work experience which involves analytical skills will be beneficial
- This position is required to work on weekend shift (Sat & Sun) on a rotational basis, based on the schedule and business requirement
Job Description:-
Genpact are inviting applications for the role of Process Associate, Customer Service- Non-Voice
- In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement.
- Process requests received which relate to the workflows (Product, Application, Spam, Appeals) and assess them in accordance with the Policy Compliance guidelines and take action to apply the policy with high quality, speed, emotional intelligence, and accuracy.
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- Will review apps, 3rd party apps against platform guidelines, enforce policies on non-compliant apps, and evaluate appeals from developers.
- Investigate, review, and resolve issues that are identified through such as requests for App reviews, 3rd party App reviews, Pages Reviews, appeals, Acting on spam content and reports of potentially abusive content within agreed turnaround times and standards of quality.
Responsibilities:-
- Good interpersonal skills, verbal, and written communication skills and most importantly, empathy
- Active user of Internet, various applications, 3rd applications on social media platform
- Must have Email account & social Media accounts
- Good attention to detail, work ethic, high integrity with the ability to work well both independently and within the context of a larger environment
- Effective probing & root cause analysis skills
- Problem solving skills with customer centric approach
- Intellectually curious, agile, and creative, operating in a fast-paced environment
- Promote a positive and inclusive work atmosphere
- Should be proficient with apps & their functionalities
- App Reviews, Testing & Building test cases is an added responsibility
Genpact Off Campus Hiring Application Process:-
Apply In Below Link
Apply Link :- Click Here To Apply(Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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