Genpact Off Campus Recruitment | Domain Trainee – Fresher

Genpact Off Campus Recruitment:-

Genpact is hiring candidates for the role of Domain Trainee – Cash Apps-INS019406 for the Jaipur, Rajasthan India location. The complete details about Genpact Off Campus Recruitment are as follows.

Company Name:- Genpact

Job Position:- Domain Trainee – Cash Apps-INS019406

Job Location:- Jaipur, Rajasthan, India

Salary Package:- As per Company Standards

Job Type:- Full-time

Job Posted on:- June 23rd, 2023, 8:01:07 PM

Required Qualification & Skills:-

Minimum Qualifications:

  • B.Com Graduate 
  • Strong Communication Skills (verbal and written)
  • High Energy level

Preferred Qualifications:

  • Ability to learn ERP systems 
  • Good analytical and problem-solving skills
  • Excellent MS Office skills 
  • Good conceptual knowledge and experience in insurance cash application activities preferred

Job Description & Responsibilities:- 

In this role, you will be responsible for all the activities related to Cash & Collection domain.

  • Account Setup and maintenance, Premium application, reinstatement, renewal of payment received from policy holders 
  • Backbate and cancellation of polices in case of payment made by policy holder get bounce 
  • Respond to email /phone queries related to disputed cases
  • Research and analyze the disputes/deductions in ERP
  • Follow-up with various departments to get supporting documents/ info for dispute/deductions /resolution
  • Identify opportunities and recommend solutions for process and automation enhancements
  • Daily reporting of individual portfolios to track and monitor the past dues and pending items
  • Implement strategy to reduce turnaround time on Research and resolving issues in a manner to expedite all cases in order to avoid any adverse customer impact
  • Work as a team player to process any adhoc request in a timely manner.
  • Deliver quality customer service by researching and responding to all internal & external stakeholders’ inquiries quickly, effectively and professionally.
  • Escalate problems to senior staff members and or management as appropriate. 

Genpact Off Campus Recruitment Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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