Genpact Off Campus Recruitment | Any Graduate – Trainee

Genpact Off Campus Recruitment:-

Genpact is hiring candidates for the role of Management Trainee – Customer Development-CPG038908 for the Bangalore, India location. The complete details about Genpact Off Campus Recruitment are as follows.

Company Name:- Genpact

Job Position:- Management Trainee – Customer Development-CPG038908

Job Location:- Bangalore, India

Salary Package:- As per Company Standards

Job Type:- Full-time

Job Posted on:- March 02nd, 2023, 2:36:43 PM

Eligibility Criteria:-

Minimum qualifications:-

  • Any Graduate / preferably B. Com 
  • Flexibility to work in any shift
  • MIS and/or reporting experience
  • Fair understanding of upstream and downstream of process in Trade Promotions: Trade Claims, Dispatch rate, Demand/supply planning, Logistics, Supply chain, overall understanding of Trade Pay and Deductions
  • Fluent in English. Proficient oral and written communication skills.
  • Experience in Microsoft suite including Outlook, Power Point and MS Teams; advanced Excel skills
  • Strong analytical mindset, problem solving, organization skills, and attention to detail
  • Smart problem solver – generate good ideas and practical solutions
  • Strong team player, Dependable
  • Able to manage their workload and ensure completion of tasks even if a stretch is required
  • Ability to prioritize tasks and Multitask when required

Preferred qualifications:-

  • Exposure to consumer goods industry
  • Exposure to technologies like Trade Promotions Management tool, Trade Promotions Optimizer, Forecasting tools, SAP etc.
  • Proficient Visio skills and process mapping experience (Preferable)
  • Certification in Trade Promotions Management is an added advantage
  • Transitions Experience- Must have transitioned 1 or more process successfully 
  • Proficient Visio skills and process mapping experience (Preferable)

Job Description & Responsibilities:-

  • Establish strong collaborative relationship with Clients, Sales team and Customers
  • Interact with internal stakeholders, Customer Managers, CCD Team, Sales Team, Category etc.
  • Proactive and Self-motivated to follow up or chase with multiple teams for pending information
  • Create, update, cancel Promotions on TPM tool
  • Evaluate and Update Customer system/portals with activity plans and promotions
  • Reconciliation and resolve promo mis-match issues between TPM and Retailer portals 
  • Validate required details as per guidelines to create or amend a Promo
  • Send request to CAM (Customer Account Manager) to provide the updated details
  • Update the Promo plan into tracker
  • Regular query resolution and proactive communication/escalation
  • Create Promo nomination form & confirm back to CAM
  • Ensure that the promotions are finalized on tool before promo launch date
  • Input the data into TPM to create/modify/cancel a promo
  • Validate and Update Promo plan into tracker
  • Maintain daily work tracker, review and update SOP, update FMEA
  • Manage exceptions and follow guardrails
  • Maintain positive VOC from stakeholders  
  • Create and prepare regular timely Reports, provide analytics 
  • Achieve KPIs / SLAs contractually agreed 
  • Deliver Operational Excellence Framework 
  • Manage and lead calls with clients
  • Be proactive and ensure operations is run smoothly
  • Own, create, update, and maintain Standard Operation Procedures (SOP) and Knowledge Management tools
  • Ensure reporting both for client and Genpact management for Operations review- Regular and timely reporting 
  • Identify problems/issues in day to day Operations and resolve them proactively
  • Highlight and escalate any issues that need attention
  • Coordinate and resolve issues with excellent customer service 
  • Deliver quality customer service by researching and responding to all internal stakeholder’s inquiries quickly, effectively, and professionally.
  • Ensure positive customer VOC from stakeholders

Genpact Off Campus Recruitment Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

Join Our Telegram Group (35000+ members):- Click Here To Join

Follow Us On Instagram For Off-Campus Drive Updates

Apply for Other Off-Campus Jobs

Off-campus JobsApply Link
Nexapp TechnologiesClick here
KONEClick here
FlipkartClick here
S&P GlobalClick here
RestoLabsClick here

Top MNC's Hiring Across India , Upload Your Resume
WhatsAppJoin us on