Genpact Off Campus Recruitment:-
Genpact is hiring candidates for the role of Management Trainee – OTC (Collections)-HEA008690 for the Hyderabad, India location. The complete details about Genpact Off Campus Recruitment are as follows.
Company Name:- Genpact
Job Position:- Management Trainee – OTC (Collections)-HEA008690
Job Location:- Hyderabad, India
Salary Package:- As per Company Standards
Job Type:- Full-time
Job Posted on:- May 08th, 2023, 11:15:08 PM
Required Qualification & Skills:-
- Any Graduate
- Strong Communication Skills (verbal and written)
- High Energy level
- Preferred qualifications:
- Good customer handling skills
Job Description & Responsibilities:-
Genpact is looking for professionals with OTC proven ability who have worked on SAP ERP- preferably in collections management and have a good understanding of upstream and downstream of Collection/Exceptions
- Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc.
- Respond to email /phone queries related to disputed invoice
- Research and analyze the disputes/deductions in ERP
- Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
- Find opportunities and recommend solutions for process and automation improvements
- Daily reporting of individual portfolios to track and supervise the past dues
- Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact
- Work as a phenomenal teammate to process any Adhoc request in a timely manner.
- Deliver quality customer service by researching and responding to all internal & external partners’ inquiries quickly, optimal and expertly.
- Call out problems to senior staff members and or management as appropriate.
Genpact Off Campus Recruitment Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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