Genpact Off Campus Virtual Drive | Experience: 0-5 years

Genpact Off Campus Virtual Drive:-

Genpact is hiring candidates for the role of Customer Service-Technical Sales Voice / International Chat Support for the Hyderabad, India location. The complete details about Genpact Off Campus Virtual Drive are as follows.

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Company Name:- Genpact India Private Limited

Job Position:- Customer Service-Technical Sales Voice/International Chat Support

Job Location:- Hyderabad, India

Salary Package:- As per Company Standards

Job Function:- Customer Service/Call Centre/BPO

Job Type:- Permanent Job

Job Id:- 32647851

Job Posted On:- 03rd February 2022

𝐁𝐞𝐜𝐨𝐦𝐞 𝐚 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 𝐈𝐧 𝐓𝐨𝐩 𝐓𝐞𝐜𝐡 𝐂𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐖𝐢𝐭𝐡 𝐀 𝐒𝐚𝐥𝐚𝐫𝐲 𝟓 𝐭𝐨 𝟒𝟎 𝐋𝐏𝐀

Minimum qualifications:-

  • Graduate (Any Field)
  • Fluent in English & Hindi

Preferred qualifications:-

  • Previous experience in a customer service role chat/email/voice
  • Effective probing skills and analyzing / understanding skills
  • Analytical skills with customer centric approach
  • Excellent proficiency with written English and with neutral English accent
  • You should be able to work on a flexible schedule (including weekend shift)

Experience:- 0-5 Years

Skills Required:-

  • Technical Sales
  • Customer Service, Customer Support
  • Chat Support
  • Customer Care
  • Voice Process

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Job Role:- Customer Service Executive (Voice),  Customer Service Executive (Non-voice),  Telesales Executive,  Other Customer Service/Call Center

Responsibilities:-

In this role, You will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.

  • Respond to customer queries and customers concern
  • Provide support for data collection to enable Recovery of the account for end user.
  • Maintain a deep understanding of client process and policies
  • Reproduce customer issues and advance product bugs
  • Provide excellent customer service to our customers
  • You should be responsible to exhibit capacity for critical thinking and analysis.
  • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
  • Shifts:- Flexible to work in any shifts (24*7)

Virtual Drive On:- 5th February 2022.

Zoom ID: https://genpact.zoom.us/my/vishnukverma
Meeting ID: 779 304 5058
Time: 11 AM to 2 PM

Note:- Please carry the soft copy of the Aadhar card and Payslips if any.

Genpact Off Campus Virtual Drive Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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