Genpact Off Campus Virtual Drive:-
Genpact is hiring candidates for the role of Customer Service-Technical Sales Voice / International Chat Support for the Hyderabad, India location. The complete details about Genpact Off Campus Virtual Drive are as follows.
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Company Name:- Genpact India Private Limited
Job Position:- Customer Service-Technical Sales Voice/International Chat Support
Job Location:- Hyderabad, India
Salary Package:- As per Company Standards
Job Function:- Customer Service/Call Centre/BPO
Job Type:- Permanent Job
Job Id:- 32647851
Job Posted On:- 03rd February 2022
𝐁𝐞𝐜𝐨𝐦𝐞 𝐚 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 𝐈𝐧 𝐓𝐨𝐩 𝐓𝐞𝐜𝐡 𝐂𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐖𝐢𝐭𝐡 𝐀 𝐒𝐚𝐥𝐚𝐫𝐲 𝟓 𝐭𝐨 𝟒𝟎 𝐋𝐏𝐀
Minimum qualifications:-
- Graduate (Any Field)
- Fluent in English & Hindi
Preferred qualifications:-
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
Experience:- 0-5 Years
Skills Required:-
- Technical Sales
- Customer Service, Customer Support
- Chat Support
- Customer Care
- Voice Process
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Job Role:- Customer Service Executive (Voice), Customer Service Executive (Non-voice), Telesales Executive, Other Customer Service/Call Center
Responsibilities:-
In this role, You will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and advance product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
- Shifts:- Flexible to work in any shifts (24*7)
Virtual Drive On:- 5th February 2022.
Zoom ID: https://genpact.zoom.us/my/vishnukverma
Meeting ID: 779 304 5058
Time: 11 AM to 2 PM
Note:- Please carry the soft copy of the Aadhar card and Payslips if any.
Genpact Off Campus Virtual Drive Application Process:-
Apply In Below Link
Apply Link :- Click Here To Apply(Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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