Genpact Recruitment Drive:-
Genpact is hiring candidates for the role of Process Associate – Customer Service – Voice – Marathi + English-HIG009773 for the Hyderabad, India location. The complete details about Genpact Recruitment Drive are as follows.
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Company Name:- Genpact
Job Position:- Process Associate – Customer Service – Voice – Marathi + English-HIG009773
Job Location:- Hyderabad, India
Salary Package:- As per Company Standards
Job Schedule:- Full-time
Job Posting Date:- May 21st, 2022, 12:10:53 AM
𝐁𝐞𝐜𝐨𝐦𝐞 𝐚 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 𝐈𝐧 𝐓𝐨𝐩 𝐓𝐞𝐜𝐡 𝐂𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐖𝐢𝐭𝐡 𝐀 𝐒𝐚𝐥𝐚𝐫𝐲 𝟓 𝐭𝐨 𝟒𝟎 𝐋𝐏𝐀
Education Level:- Bachelor’s / Graduation / Equivalent
Minimum Qualifications:-
- Graduate (Any Discipline)
- Freshers are eligible
- Proficiency in spoken & written English and with neutral English accent. Fluency in Marathi is also mandatory.
Preferred Qualifications:-
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer-centric approach
- You should be able to work on a flexible schedule (including weekend shifts)
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Roles & Responsibilities:-
Genpact is inviting applications for the role of Process Associate, Customer Service
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.
- Respond to customer queries and customers concern.
- Demonstrates effective, clear and professional written and oral communication.
- Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
- Actively seek solutions through logical reasoning
- Demonstrates strong problem-solving capabilities and assist customers in case of any issues
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
- Basic knowledge of how digital payments work required
Genpact Recruitment Drive Application Process:-
Apply In Below Link
Apply Link :- Click Here To Apply(Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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