Genpact Recruitment Drive:-
Genpact is hiring candidates for the role of Process Associate – BFS024408 for the Jaipur, India location. The complete details about Genpact Recruitment Drive are as follows.
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Company Name:- Genpact
Job Position:- Process Associate – BFS024408
Job Location:- Jaipur, India
Salary Package:- As per Company Standards
Job Category:- Full Time
Job posted on:- November 23rd, 2022, 12:30:29 PM
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Education Level:- Bachelor’s / Graduation / Equivalent
- Freshers are eligible
- Excellent English interpersonal skills
- Prior cash application experience!
- MS Excel knowledge
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Roles & Responsibilities:-
- Premium application, reinstatement, renewal of payment received from policy holders
- Backdate and cancellation of polices in case of payment made by policy holder get bounce
- Respond to email /phone queries related to disputed cases
- Research and analyze the disputes/deductions in ERP
- Follow-up with various departments to get supporting documents/ info for dispute/deductions /resolution
- See opportunities and recommend solutions for process and automation improvements
- Daily reporting of individual portfolios to track and monitor the past dues and pending items
- Implement strategy to reduce turnaround time on Research and resolving issues in a manner to expedite all cases in order to avoid any adverse customer impact
- Work as a teammate to process any adhoc request in a timely manner.
- Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, effectively and professionally.
- Call out problems to senior staff members and or management as appropriate.
Genpact Recruitment Drive Application Process:-
Apply In Below Link
Apply Link :- Click Here To Apply(Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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