Genpact Recruitment Drive:-

Genpact is hiring candidates for the role of Process Associate – Customer Service-HIG010907 for the Hyderabad, India location. The complete details about Genpact Recruitment Drive are as follows.

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Company Name:- Genpact

Job Position:- Process Associate – Customer Service-HIG010907

Job Location:- Hyderabad, India

Salary Package:- As per Company Standards

Job Category:- Full Time

Job posted on:- September 19th, 2022, 4:18:12 PM

𝐁𝐞𝐜𝐨𝐦𝐞 𝐚 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 𝐈𝐧 𝐓𝐨𝐩 𝐓𝐞𝐜𝐡 𝐂𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐖𝐢𝐭𝐡 𝐀 𝐒𝐚𝐥𝐚𝐫𝐲 𝟓 𝐭𝐨 𝟒𝟎 𝐋𝐏𝐀

Education Level:- Bachelor’s / Graduation / Equivalent

Minimum Qualifications:- 

  • Graduate (Any Discipline)
  • Freshers are eligible

Preferred Qualifications:-

  • Previous experience in a customer service role chat/email/voice
  • Effective probing skills and analyzing / understanding skills
  • Analytical skills with customer centric approach 
  • Excellent proficiency with written English and with neutral English accent
  • You should be able to work on a flexible schedule (including weekend shift)

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Responsibilities:-

  • Respond to customer queries and customer’s concern
  • Making outbound calls to Customers and Employers 
  • Provide support for data collection to enable Recovery of the account for end user.
  • Maintain a deep understanding of client process and policies
  • Reproduce customer issues and bring up product bugs
  • Provide excellent customer service to our customers
  • You should be responsible to exhibit capacity for critical thinking and analysis.
  • Responsible to showcase tried work ethic, with the ability to work well both independently and within the context of a larger reciprocal environment

Genpact Recruitment Drive Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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