Genpact Recruitment Drive:-
Genpact is hiring candidates for the role of Process Associate – Customer Service -HIG011015 for the Hyderabad, India location. The complete details about Genpact Recruitment Drive are as follows.
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Company Name:- Genpact
Job Position:- Process Associate – Customer Service -HIG011015
Job Location:- Hyderabad, India
Salary Package:- As per Company Standards
Job Category:- Full Time
Job posted on:- September 21st, 2022, 1:12:46 PM
𝐁𝐞𝐜𝐨𝐦𝐞 𝐚 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 𝐈𝐧 𝐓𝐨𝐩 𝐓𝐞𝐜𝐡 𝐂𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐖𝐢𝐭𝐡 𝐀 𝐒𝐚𝐥𝐚𝐫𝐲 𝟓 𝐭𝐨 𝟒𝟎 𝐋𝐏𝐀
Education Level:- Bachelor’s / Graduation / Equivalent
Minimum Qualifications:-
- Graduate (Any Discipline)
- Freshers are eligible
Preferred Qualifications:-
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
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Responsibilities:-
- Respond to customer queries and customer’s concern
- Making outbound calls to Customers and Employers
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and bring up product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase tried work ethic, with the ability to work well both independently and within the context of a larger reciprocal environment
Genpact Recruitment Drive Application Process:-
Apply In Below Link
Apply Link :- Click Here To Apply(apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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