Guidewire Off Campus Drive:-

Guidewire is hiring candidates for the role of Junior Technical Support Engineer – Fresher for the Chennai, India location. The complete details about Guidewire Off Campus Drive are as follows.

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Company Name:- Guidewire

Job Position:- Junior Technical Support Engineer – Fresher

Job Location:- Chennai, India

Salary Package:- As per Company Standards

Job Schedule:- Full time

Job Category:- Product Development Operations

𝐁𝐞𝐜𝐨𝐦𝐞 𝐚 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 𝐈𝐧 𝐓𝐨𝐩 𝐓𝐞𝐜𝐡 𝐂𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐖𝐢𝐭𝐡 𝐀 𝐒𝐚𝐥𝐚𝐫𝐲 𝟓 𝐭𝐨 𝟒𝟎 𝐋𝐏𝐀

Required skills and Experience:-

  • High School graduate
  • Some experience using SQL
  • Good communication and customer-facing skills
  • Read, write, and speak fluent English.
  • We provide 24×7 support.  The shifts would be:
  • Weekdays and On-call support coverage on weekends about once every 6 weeks per Specialist
  • 6 a.m. – 3 p.m. Indian Standard Time
  • 9 a.m. – 6 p.m. Indian Standard Time
  • 10 p.m. – 7 a.m. Indian Standard Time

Job Description:-

  • Guidewire is seeking a Junior Technical Support Engineer-Fresher on the First Responders team to handle operational tasks for their customers.  
  • The successful candidate will be part of the Product Development Operations (PDO) organization that delivers 24×7 service to customers who are using our software both on-premise and in the Guidewire Cloud. 

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Responsibilities:-

  • Perform runbook tasks at designated scheduled times for a specific Guidewire customer
  • Execute SQL queries and generate reports as required
  • Align with Guidewire’s support processes
  • Document activity in support cases using Guidewire’s ticketing system
  • Ensure availability as per the shift roster

Guidewire Off Campus Drive Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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