Hexaware Technologies Off Campus Drive | Trainee

Hexaware Technologies Off Campus Drive:-

Hexaware Technologies is hiring candidates for the role of Trainee – Infrastructure Management Support (IMS) for the Mumbai/Pune/Chennai & Noida locations. The complete details about Hexaware Technologies Off Campus Drive are as follows.

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𝐏𝐚𝐲 𝐀𝐟𝐭𝐞𝐫 𝐏𝐥𝐚𝐜𝐞𝐦𝐞𝐧𝐭 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐏𝐫𝐨𝐠𝐫𝐚𝐦- 𝐆𝐞𝐭 𝐏𝐥𝐚𝐜𝐞𝐝 𝐈𝐧 𝐓𝐨𝐩 𝐌𝐍𝐂'𝐬

Company Name:- Hexaware Technologies

Job Position:- Trainee – Infrastructure Management Support (IMS)

Job Locations:- Mumbai/Pune/Chennai & Noida

Salary Package:- 3 LPA & 15k for 3 months stipend amount

Job Type:- Full time

Target Batch:- 2022

𝐁𝐞𝐜𝐨𝐦𝐞 𝐚 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 𝐈𝐧 𝐓𝐨𝐩 𝐓𝐞𝐜𝐡 𝐂𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐖𝐢𝐭𝐡 𝐀 𝐒𝐚𝐥𝐚𝐫𝐲 𝟓 𝐭𝐨 𝟒𝟎 𝐋𝐏𝐀

Required Qualifications:-

BSc (CS/IT/Electronics) & BCA
Academic Criteria:
- 60% or 6 CGPA and above throughout in 10th, 12th, and Graduation
- No Live backlogs at the time of registration

Skills Required:-

Excellent verbal and written communication in English is must
Should have basic knowledge on ITIL process and international Client handling over the phone and email
Meet established service level metrics for call response, technical support and customer service
Provide Help Desk Support for End users and Level 1/2 support of IT Infrastructure and Applications
Log Incidents/call tickets into Ticketing tool, monitor incoming customer ticket queues for assignment, follow-up and resolution
Follow and complete IT Service desk opening and closing checklists

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Research and update knowledge base for solutions that can be used to provide first call or contact resolution
Perform installation/troubleshooting/configuring of MS outlook Client, MS Office, Applications software, Antivirus Software, Internet explorer and basic network troubleshooting
Use remote tools such as Remote Desktop support, Dame Ware/Bomgar, Team viewer etc..(It’s an optional) to troubleshoot and resolve endusers laptops, desktops. Provide follow-up service to End-users to ensure that service provided by Help Desk has addressed their needs in a timely and efficient manner
Candidates should be open to work in 24*7 shifts environment

Application Deadline:- 21st July 2022 11:59 PM

Hexaware Technologies Off Campus Drive Application Process:-

Apply In Below Link

Apply Link :- Click Here To Apply(Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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