HireRight Off Campus Hiring | Experience: Fresher-3 years

HireRight Off Campus Hiring:-

HireRight is hiring candidates for the role of Researcher I for the Bengaluru, Karnataka, India location. The complete details about HireRight Off Campus Hiring are as follows.

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Company Name:- HireRight

Job Position:- Researcher I

Job Location:- Bengaluru, Karnataka, India

Salary Package:- As per Company Standards

Job Type:- Regular-Full time

Job ID:- 2022-4209

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Educational Qualifications Required:- Bachelor’s degree/Graduate in any stream

Experience:- Minimum Exp – Fresher/Preferable 1 – 3 years of Exp in Voice or Blended process (preferable BGV Exp)

Knowledge & Skills:-

• Ability to communicate in written and verbal English with fluency and politely
• Computer literate with specific experience of using Microsoft Office and email proficiently
• Ability to review details quickly and methodically
• Confident with telephone communications, including chasing for information whilst maintaining good client/candidate relations but robustly to be able to close tasks off
• Previous customer service experience preferred

Strategic Roles & Responsibilities:-

• Ensures that duties are carried out professionally and in line with the priority to help candidates get hired
• Quickly and effectively researches and verifies facts provided by candidates of clients to ensure the screening process is completed in a timely manner
• Communicates with candidates, with tact and diplomacy, to obtain missing information or to clarify details as quickly as possible
• Maintains regular contact and supports candidates to assist them throughout the screening process where necessary
• Collaborates with other teams to keep clients informed of issues throughout the screening process

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• Reviews and maintains a good understanding of service level agreements and performs work in accordance with client requirements
• Implements changes to processes as directed following changes to service level agreements
• Maintains accurate and up to date records of actions taken in the background screening process
• Produces reports for clients that are accurate and representative of the full facts and in line with the accepted standards
• Maintains a standard of work that meets the department quality and productivity targets
• Conducts phone calls in a manner that is professional and reflects the overall ‘helping people to get hired’ philosophy
• Assists team members and works as part of the team to ensure customer expectations are met
• Provide timely follow-up and follow through on all requests, reports, and escalations
• Maintain a “Continuous Improvement” state of mind and helps to suggest and implement changes
• Be open to cross training in other functions outside of immediate scope of responsibility
• May assist with mentoring, training, and coaching of new team members within immediate team
• More specifically, Researchers will be ensuring a First-class Customer and Candidate experience through verifying education and employment components of the screening package utilizing available resources such as telephone, email, internet, etc.

HireRight Off Campus Hiring Application Process:-

Apply In Below Link

Apply Link :- Click Here To Apply(Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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