HireRight Off Campus Hiring:-
HireRight is hiring candidates for the role of Researcher I for the Bengaluru, Karnataka, India location. The complete details about HireRight Off Campus Hiring are as follows.
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Company Name:- HireRight
Job Position:- Researcher I
Job Location:- Bengaluru, Karnataka, India
Salary Package:- As per Company Standards
Job Type:- Regular-Full time
Job ID:- 2022-4209
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Educational Qualifications Required:- Bachelor’s degree/Graduate in any stream
Experience:- Minimum Exp – Fresher/Preferable 1 – 3 years of Exp in Voice or Blended process (preferable BGV Exp)
Knowledge & Skills:-
- Ability to communicate in written and verbal English with fluency and politely
- Computer literate with specific experience of using Microsoft Office and email proficiently
- Ability to review details quickly and methodically
- Confident with telephone communications, including chasing for information whilst maintaining good client/candidate relations but robustly to be able to close tasks off
- Previous customer service experience preferred
Strategic Roles & Responsibilities:-
- Ensures that duties are carried out professionally and in line with the priority to help candidates get hired
- Quickly and effectively researches and verifies facts provided by candidates of clients to ensure the screening process is completed in a timely manner
- Communicates with candidates, with tact and diplomacy, to obtain missing information or to clarify details as quickly as possible
- Maintains regular contact and supports candidates to assist them throughout the screening process where necessary
- Collaborates with other teams to keep clients informed of issues throughout the screening process
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- Reviews and maintains a good understanding of service level agreements and performs work in accordance with client requirements
- Implements changes to processes as directed following changes to service level agreements
- Maintains accurate and up to date records of actions taken in the background screening process
- Produces reports for clients that are accurate and representative of the full facts and in line with the accepted standards
- Maintains a standard of work that meets the department quality and productivity targets
- Conducts phone calls in a manner that is professional and reflects the overall ‘helping people to get hired’ philosophy
- Assists team members and works as part of the team to ensure customer expectations are met
- Provide timely follow-up and follow through on all requests, reports, and escalations
- Maintain a “Continuous Improvement” state of mind and helps to suggest and implement changes
- Be open to cross training in other functions outside of immediate scope of responsibility
- May assist with mentoring, training, and coaching of new team members within immediate team
- More specifically, Researchers will be ensuring a First-class Customer and Candidate experience through verifying education and employment components of the screening package utilizing available resources such as telephone, email, internet, etc.
HireRight Off Campus Hiring Application Process:-
Apply In Below Link
Apply Link :- Click Here To Apply(Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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