HP Off Campus Recruitment | Freshers

HP Off Campus Recruitment:-

HP is hiring candidates for the role of Technical Support Representative – CS Graduate for the Bangalore, Karnataka, India location. The complete details about HP Off Campus Recruitment are as follows.

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Company Name:- HP

Job Position:- Technical Support Representative – CS Graduate

Job Location:- Bangalore, Karnataka, India

Salary Package:- As per Company Standards

Job Category:- Services

Job ID:- 3093940

Job Posted Date:- 21st February 2022

𝐁𝐞𝐜𝐨𝐦𝐞 𝐚 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 𝐈𝐧 𝐓𝐨𝐩 𝐓𝐞𝐜𝐡 𝐂𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐖𝐢𝐭𝐡 𝐀 𝐒𝐚𝐥𝐚𝐫𝐲 𝟓 𝐭𝐨 𝟒𝟎 𝐋𝐏𝐀

Education and Experience Required:-

• High school education or Equivalent. To adequately perform the duties of the job individuals must possess a minimum of 6 months to 1 year general experience, or equivalent college level education.

Knowledge and Skills:-

• Articulate in excellent written and verbal communication skills.
• Experience in customer facing role either remote or face to face.
• Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming.
• Demonstrated problem solving skills.
• Accuracy in data entry.
• Excellent fluency in language to be supported.
• Experience in a phone based remote role, e- support, e-chat, or similar.
• Familiarity with computer technology.
• Desirable: Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems.

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Responsibilities:-

• Working from a standard protocol and utilizing documented processes to respond to customer issues. Some judgment may be used to supplement the outlined process.
• Successfully resolve simple to moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
• Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example more complex warranty).
• Begin to proactively assist customers to avoid or reduce problem occurrence.
• Work is often reviewed by Supervisor or Team Lead.

HP Off Campus Recruitment Application Process:-

Apply In Below Link

Apply Link :- Click Here To Apply(Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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