Infor Off Campus Recruitment | IT Support Engineer – Fresher

Infor Off Campus Recruitment:-

Infor is hiring candidates for the role of IT Support Engineer, Associate for the Hyderabad, India location. The complete details about Infor Off Campus Recruitment are as follows.

Company Name:- Infor

Job Position:- IT Support Engineer, Associate

Job Location:- Hyderabad, India

Salary Package:- As per Company Standards

Job ID:- 38713

Required Qualifications & Skills:-

  • Competent technical abilities in the concepts and principles in respective industry or discipline.
  • Problem solving and analytical skills.
  • Good understanding of different technology related to the services to be supported.
  • Strong interpersonal skills, must be able to interact with personnel in multiple business roles across the globe.
  • Good English verbal and written communication skills.
  • Preferred Qualifications:
    • Associate or Bachelor’s Degree in Information Technology, Computer Science, Computer Information Systems or a related field.
    • Knowledge in Cloud Computing
    • Experience working in a global environment

Essential Duties & Responsibilities:-

An IT Support Specialist is required to provide Tier 0 to Tier 2 technical support assistance and troubleshooting to all company Professionals. Support will be provided remotely via voice and/or email. This support will include remote assessment and resolution of problems, proper routing and escalation of problems within the IT organization and, in general a contribution to the successful use of Information Technology Services within the company. 

  • Requires coverage during standard operating hours as well an on-call support if needed.
  • Troubleshooting of IT Services incidents as requested thru the IT Ticketing Tool by internal employees and possible external users.
  • Analyze and test software, hardware and business applications functionalities and issues.
  • Analyze and repair of software, hardware and/or business applications incidents.
  • Provide quality answers and follow-up to customers in a timely manner.
  • Analyze root causes and research appropriate references (people/materials).
  • Use systems analysis techniques while working with customers to provide general or specific applications, systems or solutions to best meet business specifications and customer needs.
  • Deliver administrative duties such as reporting and tracking, event coordination, creating presentations, periodic research for project, procurement activities and invoicing.
  • Office-based providing  remote support

Infor Off Campus Recruitment Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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