Infor Off Campus Recruitment:-
Infor is hiring candidates for the role of IT Support Engineer, Associate for the Hyderabad, India location. The complete details about Infor Off Campus Recruitment are as follows.
Company Name:- Infor
Job Position:- IT Support Engineer, Associate
Job Location:- Hyderabad, India
Salary Package:- As per Company Standards
Job ID:- 38713
Required Qualifications & Skills:-
- Competent technical abilities in the concepts and principles in respective industry or discipline.
- Problem solving and analytical skills.
- Good understanding of different technology related to the services to be supported.
- Strong interpersonal skills, must be able to interact with personnel in multiple business roles across the globe.
- Good English verbal and written communication skills.
- Preferred Qualifications:
- Associate or Bachelor’s Degree in Information Technology, Computer Science, Computer Information Systems or a related field.
- Knowledge in Cloud Computing
- Experience working in a global environment
Essential Duties & Responsibilities:-
An IT Support Specialist is required to provide Tier 0 to Tier 2 technical support assistance and troubleshooting to all company Professionals. Support will be provided remotely via voice and/or email. This support will include remote assessment and resolution of problems, proper routing and escalation of problems within the IT organization and, in general a contribution to the successful use of Information Technology Services within the company.
- Requires coverage during standard operating hours as well an on-call support if needed.
- Troubleshooting of IT Services incidents as requested thru the IT Ticketing Tool by internal employees and possible external users.
- Analyze and test software, hardware and business applications functionalities and issues.
- Analyze and repair of software, hardware and/or business applications incidents.
- Provide quality answers and follow-up to customers in a timely manner.
- Analyze root causes and research appropriate references (people/materials).
- Use systems analysis techniques while working with customers to provide general or specific applications, systems or solutions to best meet business specifications and customer needs.
- Deliver administrative duties such as reporting and tracking, event coordination, creating presentations, periodic research for project, procurement activities and invoicing.
- Office-based providing remote support
Infor Off Campus Recruitment Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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