Infosys BPM Off Campus Drive:-

Infosys BPM is hiring candidates for the role of Process Executive for the Bangalore, India location. The complete details about Infosys BPM Off Campus Drive are as follows.

Company Name:- Infosys BPM Limited

Job Position:- Process Executive

Job Location:- Bangalore, India

Salary Package:- As per Company Standards

Job ID / Reference Code:- PROGEN-EXTERNAL-152949

Required Qualification & Skills:-

  • Educational Requirements:- Graduate
  • Preferred Skills:- Customer Service->Technical->Regular – Service Desk-> Voice->Chats->email Chats
  • Work Experience: 0 Years

Roles & Responsibilities:-

  • L1 Service Desk Technical Support (JL2A & Jl3A)/Voice+Chat (NO 2B)
  • European client – WFO/WF client location which is in Bellandur Bangalore
  • 24/7 weekly shift roaster/International call handling experience,6 days working.
  • Trouble shooting lists – VPN, BSOD, Bit locker, MS teams, Password reset, Active directory, Printer, Outlook/webmail/Add ins/PST/DST/, BIOS, Drivers & Installation
  • Ping command
  • Difference between service request & incidents.
  • Aware about the SLA/Metrics handled.

Infosys BPM Off Campus Drive Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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